The Job

Sr. CSM, HCLS, AWSI India, AWS Industries, India CSM team

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · Projektledning

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I korthet

Amazon Web Services (AWS) is looking for a Senior Customer Solutions Manager (CSM) for its Global HCLS Services team in India. This role involves guiding large HCLS industry customers through their cloud transformation journey, acting as a trusted advisor to realize sustained business value. Responsibilities include defining opportunities, influencing technical stakeholders, managing initiatives, and advocating for customer needs within AWS.

Ansvarsområden

  • Identify and accelerate customer realization of value throughout the cloud adoption lifecycle.
  • Build and drive programs for organizational cloud readiness and fluency.
  • Establish and mature operating models for scale and long-term success.
  • Engage directly with customers, partners, and internal AWS teams to orchestrate execution of target customer outcomes.
  • Define opportunities and understand associated business and technical risks.
  • Influence technical stakeholders and drive detailed business and technical discussions.
  • Create, manage, and deliver business and technology initiative programs.
  • Serve as the customer’s cloud journey coach and voice of the customer within AWS.
  • Package best practice learnings into reusable assets.

Krav

  • 5+ years of leading large-scale, technical or engineering programs.
  • Proven record of thought leadership, business case development, realizing customer benefits, and successful program completion.
  • 2+ years of customer-facing work, engaging with customer executives, technologists, or partners to solve business problems with advanced technologies.
  • Experience leading technical and non-technical transformation project teams.
  • Proven ability to work across broad functional teams.

Önskade kvalifikationer

  • PMP certification, or SCRUM/Agile, SAFe certification
  • Experience implementing cloud services including migrations and modernization projects or similar

Förmåner

  • Inclusive environment
  • Work/life harmony
  • Career advancement
  • Diverse, global community of Customer Solutions Managers (CSM)
  • Mentorship & Career Growth opportunities
  • Endless knowledge-sharing resources
#HCLS#CSM#AWS Industries#Cloud Transformation
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Företag

Amazon

Publicerade jobb

för 2 dagar sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Senior

Platser

Bengaluru, India

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