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Sr. Compliance Associate-Quality Analyst, Global Solutions Risk and Compliance (GSRC)

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As a Sr. Compliance Associate-Quality Analyst for Global Solutions Risk and Compliance (GSRC), you will ensure Amazon transactions meet legal and safety requirements. Your responsibilities include performing daily quality audits, identifying anomalies, proposing solutions, and conducting research to protect customers from illegal or hazardous products.

Ansvarsområden

  • Perform quality audits daily using Standard Operating Procedure (SOP).
  • Achieve self-utilization, productivity, and quality targets.
  • Comprehend SOPs with minimal support and identify opportunities.
  • Identify anomalies through audits (SOP defects, Process gaps).
  • Identify defects and preliminary root causes, explaining the rationale.
  • Propose solutions on quality/productivity and work on milestones with managers.
  • Conduct research to find specific information (e.g., products, regulations) in a timely manner.
  • Prepare key insight trends and share reports regularly.
  • Provide feedback to associates and close loop on audit observations.
  • Respond to stakeholders with guidance and flag updates to Lead/Manager.

Krav

  • 1+ years of data-driven business operations processes experience.
  • Bachelor's degree.
  • Fluent in English (speak, write, and read).
  • Experience with Microsoft Office products and applications.
  • Experience with Excel.
  • Proficiency in verbal & written communication in English.
  • Good working knowledge of MS Office, MS Outlook; MS Excel. Proficiency is an advantage.
  • Strong attention to details.
  • Ability to analyze and identify patterns in large data sets.
  • Decision-making aptitude based on given guidelines and in ambiguous contexts.
  • Comfortable working with large data sets.
  • Very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner.

Önskade kvalifikationer

  • Business Process Outsourcing, Operations processes.
  • Database management is an added advantage.
  • Knowledge of consumer product compliance processes and regulations.
  • Experience in regulatory compliance management with government agencies.
  • Experience as a quality auditor in retail chain management / FMCG company / Corporate role.
  • Experience in designing and implementing custom reporting systems using automation tools.
  • Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems.

Förmåner

  • Inclusive culture that empowers Amazonians to deliver the best results for customers.
  • Workplace accommodation and adjustment support for individuals with disabilities during the application and hiring process.
#Quality Assurance#Compliance#Risk Management#Operations
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Företag

Amazon

Publicerade jobb

för 1 månad sedan

Anställningstyp

Heltid

Arbetsform

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Erfarenhetsnivå

Medarbetare

Platser

Bengaluru, India

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