Sr Campaign Ops Associate, Global Shared Service (GSS), Campaign Ops, Prime Video

Marknadsföring, media och kreativt · Marknadsföring och reklam · Innehållsstrategi · Digital marknadsföring

I korthet

The Sr Campaign Ops Associate will build and deliver marketing campaigns for Amazon Prime Video using various marketing tools and operational workflows, ensuring timely and high-quality execution. This role requires fluency in Japanese, familiarity with Excel, and the ability to adapt to new processes and tools while maintaining operational excellence.

Ansvarsområden

Fulfills business objectives and KPI criteria, such as SLA, productivity, and quality targets.
Alerts managers/SMEs on problems or concerns proactively.
Meets daily goals on allocated tasks.
Deals with linguistic ambiguity in Japanese where there is limited support.
Works on resolving customer-facing trouble ticketing processes with 100% SLA and quality.
Complies with SOP or manager's directions to ensure tasks meet quality standards.
Spots/catches errors in SOP content and reaches out to SMEs for correction.
Contributes towards process enhancement by offering automation ideas/Kaizens.
Provides inputs to SMEs during root cause analysis.
Performs marketing operations to improve content visibility on Amazon Prime Video.
Quickly understands marketing and operation workflow tools.
Continuously adapts and learns new features, improving acumen to edit and fix content.
Follows editing SOP to spot/catch errors in content.
Performs content quality checks for user experience (flow and format quality).

Krav

Speak, write, and read fluently in Japanese.
Completed undergraduate (UG) in any stream.
Familiar with Excel functions.
JLPT (Japanese Language Proficiency Test) - N2/3 certification.
Ability to communicate effectively.
Ability to understand Japanese used in everyday situations and in various circumstances to a certain degree.

Önskade kvalifikationer

Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes.
Self-starter, good team player.
Strong attention to detail in editing content and deep dive to identify root causes of issues.
Good at problem-solving, data analysis, and troubleshooting issues related to content editing.
Good interpersonal skills to manage ongoing relationships with program team and inter-operations teams.
Working knowledge of XML standards would be an added advantage.
Knowledge of or experience in the Digital Marketing industry is a big plus.

Förmåner

Inclusive culture empowering Amazonians to deliver the best results for customers.

Färdigheter

ExcelXMLDigital Marketing

#Prime Video#Campaign Operations#Global Shared Service#Japanese Speaking#Marketing Tools#SOP#Process Excellence#Automation#Content Quality#Excel#XML#Digital Marketing

Om Amazon

Earth's most customer-centric company

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.\n\nTogether, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers:…

Se alla lediga jobb hos Amazon Läs mer om Amazon Webbplats