Sr. Associate - Quality Analyst, Global Solutions & Risk Compliance (GSRC)
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Amazon seeks a Sr. Associate - Quality Analyst for its Global Solutions & Risk Compliance (GSRC) team in Bengaluru, India. This role involves performing daily quality audits, identifying process gaps and defects, and proposing solutions to enhance quality and productivity. The position requires a bachelor's degree, fluency in English, and experience with Microsoft Office and business process outsourcing in domains like accounting, regulatory compliance, IT services, or quality assurance.
Ansvarsområden
- Performs quality audits on a daily basis using Standard Operating Procedure (SOP) and achieves self-utilization, productivity and quality as per defined targets.
- Identifies anomalies through audits (SOP defects, Process gaps etc.).
- Uses knowledge and identifies defect/s & preliminary root causes, explains the rationale.
- Proposes solutions on quality/productivity and work on milestones with managers.
- Expertise in research – finding specific information (eg: products, regulations etc) in a timely manner.
- Prepares key insight trends and share reports on regular basis.
- Provide feedbacks to the associates and close loop on audit observations.
- Respond to stakeholders with guidance and flags any updates to Lead/Manager.
Krav
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- 2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, IT services, quality assurance
- Business Process Outsourcing, Operations processes
Önskade kvalifikationer
- Experience in trade compliance, import/export operations, customs regulations, cross-border logistics, or regulatory compliance processes related to global trade operations is preferred.
- Knowledge of consumer product compliance processes and regulations.
- Experience in regulatory compliance management with government agencies.
- Experience as a quality auditor in retail chain management / FMCG company / Corporate role.
- Experience in designing and implementing custom reporting systems using automation tools.
- Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems.
- Knowledge of database query technologies (SQL).
- Database management is an added advantage.
#Global Solutions & Risk Compliance#Quality Analyst#GSRC#Fulfillment & Operations Management
Företag
Amazon
Publicerade jobb
för 1 dag sedan
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Bengaluru, India
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