Sr Administrator (Support & Operations)
Teknik, data och digitalt · IT-infrastruktur och säkerhet · Nätverksadministration · DevOps
I korthet
This role involves supporting and managing enterprise wireless local area networks (WLAN) using Cisco and Aruba technologies. Key responsibilities include monitoring services, troubleshooting connectivity and authentication issues, managing guest wireless, and supporting configuration and deployment activities.
Ansvarsområden
- Monitor enterprise WLAN services.
- Support wireless user connectivity issues.
- Troubleshoot authentication failures.
- Manage guest wireless services.
- Support SSID administration activities.
- Resolve wireless incidents.
- Support L1 team and troubleshoot wireless client issues.
- Support roaming investigations.
- Escalate RF-related and complex issues to L3.
- Perform SSID provisioning and AP deployment support.
- Update controller configurations and implement WLAN policies.
- Validate AP health and monitor controller availability.
- Support firmware compliance activities.
- Assist in wireless performance reporting.
Krav
- 3-5 years of Wireless Operations experience.
- Experience supporting Cisco or Aruba wireless networks.
- Good understanding of WLAN fundamentals.
- Cisco WLC 9800
- Cisco Access Points
- Aruba Central
- Aruba Controllers
- WLAN Troubleshooting
- WPA2/WPA3
- 802.1X Fundamentals
- RADIUS Basics
Önskade kvalifikationer
- CCNA Wireless / Enterprise
- Aruba ACA
- ITIL Foundation
Förmåner
- Supercharge your potential at HCLTech.
- Find your career at HCLTech.
- Find your spark at HCLTech.
- A place that knows that helping its customers stay on top starts by putting its people first.
#Network Engineer#WLAN#Wireless Operations#Cisco#Aruba#Incident Management#Configuration Management#Monitoring#Compliance#Reporting#ITIL