The Job

Sr Administrator (Support & Operations)

Teknik, data och digitalt · IT-infrastruktur och säkerhet · DevOps · IT-support · Mjukvaruutveckling

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I korthet

We are looking for a Level 2 SCCM + Intune Engineer for our IT team in Hyderabad, India. The role involves managing, configuring, and troubleshooting SCCM and Intune environments for enterprise-level solutions, collaborating with IT teams to ensure seamless device management, software deployment, and security compliance.

Ansvarsområden

  • Design, implement, and maintain SCCM and Intune environments, including upgrades and patches.
  • Manage and automate software deployments, patching, and configurations using SCCM and Intune.
  • Oversee and troubleshoot operating system deployments (OSD) and application packaging using SCCM.
  • Ensure device compliance and security policies are applied correctly through Intune and SCCM.
  • Collaborate with IT security teams to implement and monitor security policies and endpoint protection.
  • Perform regular health checks, reporting, and capacity planning for SCCM and Intune infrastructure.
  • Provide technical support and guidance for Level 1 and 2 engineers and collaborate to resolve escalated issues.
  • Develop and maintain documentation related to SCCM and Intune configuration, policies, and procedures.
  • Conduct root cause analysis and implement continuous improvement processes for SCCM and Intune services.
  • Manage hybrid environments supporting both on-premises and cloud-based solutions.
  • Work with various business units to understand their needs and implement SCCM/Intune solutions.
  • Stay current with updates and best practices related to SCCM, Intune, and Microsoft 365.

Krav

  • Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert, or equivalent.
  • Experience with third-party patch management tools.
  • Understanding of other endpoint management tools like VMware Workspace ONE, Jamf, etc.

Önskade kvalifikationer

  • Strong knowledge of Windows Server, Active Directory, Group Policy, and Microsoft 365.
  • Experience with operating system deployment (OSD) and task sequencing using SCCM.
  • Familiarity with Intune mobile device management (MDM) and mobile application management (MAM).
  • Proficiency in scripting (PowerShell, VBScript) for automation of deployment and management tasks.
  • Experience with co-management (SCCM and Intune) and hybrid environments.
  • Strong troubleshooting and problem-solving skills in enterprise-level environments.
  • Experience with security and compliance policies (e.g., BitLocker, conditional access policies).
  • Excellent communication skills with the ability to work both independently and as part of a team.

Förmåner

  • At HCLTech, you'll supercharge your potential.
  • You'll find your career.
  • And you'll find your spark.
  • All at a place that knows that helping its customers stay on top starts by putting its people first.
#IT#Support#Operations#SCCM#Intune#Windows Server#Active Directory#Microsoft 365
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Företag

HCLTech

Publicerade jobb

för 2 veckor sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Hyderabad, India

Sökande

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