Sr Administrator (Support & Operations)
Teknik, data och digitalt · IT-infrastruktur och säkerhet · Molnteknik · Systemteknik
I korthet
We are seeking an experienced Senior Citrix Engineer to manage and support the Virtual Desktop Infrastructure (VDI) environment, including Citrix DaaS and Azure Virtual Desktop. This role involves day-to-day operations, troubleshooting, maintenance, incident handling, and collaboration with other IT teams.
Ansvarsområden
- Administration and support of Citrix DaaS (Cloud) and Citrix Virtual Apps & Desktops (CVAD)
- Management of Azure Virtual Desktop (AVD) host pools, session hosts, and app groups
- Troubleshooting end-user connectivity, application and performance issues in VDI environment
- Monitoring session hosts, delivery groups and infrastructure health
- Patch management and image updates for Citrix and AVD environments
- Handling P1/P2 incidents and providing RCA for critical issues
- Collaboration with AD, Networking and Storage teams for integrated issue resolution
- Supporting migrations and upgrades in Citrix/AVD environment
- Documentation of runbooks, SOPs and knowledge base articles
Krav
- Citrix DaaS/Citrix Virtual Apps and Desktops (CVAD)
- Azure Virtual Desktop (AVD/WVD)
- Citrix NetScaler/ADC - basic understanding
- Windows Server administration
- Active Directory and Group Policy basics
- ITSM tools - ServiceNow (incident and request management)
Önskade kvalifikationer
- Microsoft Azure fundamentals (AZ-900 or AZ-140 certified)
- Citrix CCP-V certification
- FSLogix profile management
- PowerShell scripting basics
- Good communication skills
- Team player with proactive approach to issue resolution
Förmåner
- Ability to work in shifts and handle on-call rotations
#Citrix#VDI#Azure#Windows Server#ITSM#Cloud
Företag
HCLTech
Publicerade jobb
för 2 veckor sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Senior
Platser
Lucknow, India
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