Specialist I Mailbox

If you are a Specialist I, Mailbox professional looking for an opportunity to start your career, this gives you the chance to provide fixed-term support by managing our centralized mailbox and ensuring that all emails not processed through the automated (AI-enabled) system are properly logged and promptly routed to the appropriate individual or team. This will be a 6-month job which offers valuable exposure to how we work at Emerson and provides an opportunity to expand your skills or explore other career opportunities at the end of the project.

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!

In This Role, Your Responsibilities Will Be:

• Manage the centralized mailbox by ensuring that all emails not processed through the automated (AI-enabled) system are properly logged and promptly routed to the appropriate individual or team. 
• Accurately log and record all relevant information and documentation in accordance with established world area Customer Relationship Management (CRM) processes. 
• Identity, document, and report automation gaps within the centralized mailbox, including system behavior versus expected outcomes, error messages, prompts, and other observed deviations

Who You Are:

You have a strong drive for results and exhibit passion and enthusiasm to get things done. You can efficiently carry out tasks independently and generate accurate, high-quality reports. You're a proactive self-starter with a high level of commitment to exceeding expectations. You can proficiently communicate ideas and influence both internal and external customers. You're interpersonally savvy and able to collaborate and efficiently work with people at any level.

For This Role, You Will Need:

• Bachelor’s degree in any 4-year course.
• Fresh graduates are welcome to apply.
• Willingness to work on a 6-month fixed-term contract

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave. 

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