The Job

Solution Architect With workforce management

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · Webbutveckling

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I korthet

Ericsson is seeking a Solution Architect with expertise in Workforce Management (WFM) solutions to join their Managed Services Delivery Platform (MSDP) team. This role involves end-to-end product ownership, solution design, development, and lifecycle management for WFM products, driving improvements and aligning with business needs.

Ansvarsområden

  • Lead solution design, development, and delivery for WFM products, ensuring high-quality and timely releases.
  • Translate business requirements into scalable technical solutions, perform gap analysis, estimations, and solution documentation.
  • Own the complete delivery lifecycle, including requirements gathering, design reviews, development, testing, deployment, and customer acceptance.
  • Act as the technical lead and key interface between customers, product owners, release managers, delivery teams, and stakeholders.
  • Drive security, performance, capacity planning, risk management, and adherence to project SLAs.
  • Support integrations, third-party solutions, customer implementations, training, and go-live activities while ensuring agile delivery practices.

Krav

  • Strong experience with Workforce Management solutions, preferably IFS FSM & PSO, including administration, customization, business rule configuration, and solution architecture.
  • Expertise in .NET (C#), Oracle Database, Web Services, XML/XSL, IIS, AngularJS, HTML5, JavaScript, and enterprise integrations.
  • Hands-on experience across the full SDLC, including design, development, testing, UAT, deployment, and technical leadership.
  • Knowledge of cloud-based solutions, DevOps tools (Jenkins, Bitbucket, Ansible), Agile methodologies, and telecom operations frameworks such as ITIL/eTOM.
  • Strong problem-solving, stakeholder management, customer-facing, documentation, and leadership skills in global and matrixed environments.

Önskade kvalifikationer

  • All academic credentials must be from recognized and accredited institutions and are further subject to verification.

Förmåner

  • Outstanding opportunity to use your skills and imagination to push the boundaries of what's possible.
  • Build solutions never seen before to some of the world's toughest problems.
  • Be challenged, but not alone; join a team of diverse innovators driven to go beyond the status quo.
#Workforce Management#Solution Architecture#Ericsson#Managed Services#Field Operations#Product Development
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Företag

Ericsson

Publicerade jobb

för 1 vecka sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Senior

Platser

Noida, India

Gurgaon, India

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