The Job

Solution Architect

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · Datavetenskap · DevOps

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Ericsson seeks a Solution Architect for its Business Area Cloud Software and Services in São Paulo. This hybrid role involves leading the adoption of Cognitive Software rApps, acting as a technical expert, and transforming customer network operations globally. The position requires deep expertise in mobile technologies, AI/ML, cloud-native architecture, and DevOps practices, along with strong communication and stakeholder management skills.

Ansvarsområden

  • Lead the adoption of Cognitive Software rApps within NDO processes and operations, supporting customers throughout their transformation journey.
  • Serve as the primary technical point of contact, addressing complex technical challenges and acting as the Technical Authority for internal and customer stakeholders.
  • Lead discussions with technical teams and senior management, align expectations, and ensure delivery within agreed scope, time, cost, and quality.
  • Provide technical guidance, training, and support to enable successful rApp implementation, adoption, and sustained use.
  • Deliver senior-level NDO services across 4G and 5G Mobile Broadband (MBB) and Voice, including RAN and end-to-end analysis.
  • Design technical solutions, analyze network data, and provide actionable recommendations to improve network performance and customer experience.
  • Collaborate with Product Management, Engineering, and Support to resolve issues, follow up on improvements, and incorporate customer feedback.
  • Identify opportunities to evolve the NDO portfolio and contribute ideas to Product Management.
  • Support presales activities, stakeholder management, knowledge transfer, and customer satisfaction, retention, and growth.

Krav

  • Experience in NDO service delivery with an innovative mindset, strong leadership, and a consultative customer approach.
  • Deep expertise in 4G, 5G, MBB, VoLTE, and Ericsson RAN, including radio interfaces, features, algorithms, parameters, and complex issue resolution.
  • Experience with advanced NDO analysis, statistical methods, and data analytics to correlate network data and recommend performance improvements.
  • Proficiency in AI/ML, including machine learning techniques, machine reasoning, and MLOps.
  • Understanding of cloud-native architecture, cloud computing, containers, Kubernetes, serverless services, software architecture and design, modular/microservices and event-driven solutions.
  • Experience with DevOps, CI/CD pipelines, automation, big data flows and orchestration, Python, data wrangling, APIs, analysis, and visualization.
  • Agile and product/project thinking, with the ability to break down scope into measurable outcomes.
  • Business awareness, negotiation, presales, stakeholder management, and strong communication and presentation skills.
  • A collaborative, proactive, self-driven, and results-oriented approach, with a commitment to knowledge sharing and high-quality delivery.
  • Based in Brazil - São Paulo, hybrid work model, available for global travel.
  • Fluent in English, Portuguese, and Spanish.

Förmåner

  • Outstanding opportunity to use skills and imagination to push boundaries.
  • Build solutions never seen before to tough problems.
  • Challenged, but not alone; join a team of diverse innovators.
  • Opportunity to craft what comes next.
#Telecommunication#Analysis#Telecommunications#Consultative Skills#Computer Science#Coaching & Mentoring#C++#Bash#Applying Expertise and Technology#Algorithms
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Företag

Ericsson

Publicerade jobb

för 1 vecka sedan

Anställningstyp

Heltid

Arbetsform

Hybrid

Erfarenhetsnivå

Senior

Platser

São Paulo, Brazil

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