SOC Manager

Technology, Data & Digital · Cybersecurity · IT Infrastructure & Security

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Seeking a SOC Manager to lead 24x7 Security Operations Center (SOC) activities, ensuring continuous monitoring, threat detection, investigation, and incident response. This senior-level role involves stakeholder management, team leadership, and driving operational excellence in cybersecurity. Requires a Bachelor's degree and 8+ years of experience, with at least 3 years in SOC leadership.

SOC Operations Leadership

Lead and oversee 24x7 Security Operations Center (SOC) activities, ensuring continuous monitoring, threat detection, investigation, and incident response.
Serve as the primary escalation point for major security incidents and drive timely resolution.
Ensure adherence to incident response procedures, runbooks, and escalation protocols.
Lead operational decision-making during critical incidents and cyber crisis situations.
Monitor SOC performance against defined KPIs and SLAs, driving continuous service improvement.

Stakeholder & Client Management

Act as the primary interface between SOC teams, clients, and internal leadership.
Provide timely and effective communication during security incidents and operational engagements.
Align SOC services with business risk priorities, compliance requirements, and client expectations.
Support crisis management, incident reporting, and executive-level escalations.

Team Leadership & Governance

Lead, coach, and develop SOC analysts and team leads.
Manage team performance, workforce planning, and capability development initiatives.
Foster a culture of accountability, collaboration, and operational excellence.
Ensure compliance with organizational security policies, standards, and regulatory requirements.

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