I korthet
ABB is seeking a Service Sales Specialist in Wuhan, China, to drive service business development and achieve sales targets within the specified region. This role involves collaborating with sales managers, identifying service opportunities, building customer relationships, and promoting ABB's service portfolio.
Ansvarsområden
- Collaborate with service sales managers and/or service managers to drive service business development.
- Identify service sales opportunities within the designated region to meet order targets.
- Focus on penetrating the ABB drive installed base market and collaborate with other ABB service departments to sell the complete service product portfolio.
- Build long-term customer relationships and ensure timely responses to customer needs and issues.
- Promote service spare parts, upgrades, and other value-added solutions to known installed base customers.
- Understand channel strategy and customer distribution, and develop sales plans and action plans.
- Utilize the installed base database to identify and develop sales opportunities for service products and solutions.
- Market ABB service products and solutions at marketing activities, trade shows, exhibitions, conferences, and customer meetings.
- Translate customer needs into ABB service product opportunities and provide timely solutions.
- Showcase deep knowledge of technical service products/solutions, promote lifecycle management (LCM), and build long-term customer relationships.
- Record customer feedback to ensure customer satisfaction throughout the sales process.
- Update the installed base in the service database and record the actual installed status.
- Contribute to risk assessment related to pricing and quality.
- Register necessary information in the customer database.
- Execute company sales visit requirements and fill reports in CRM.
- Report leads/opportunities and manage/update project opportunities in CRM.
- Communicate project progress with channels and assist channels in resolving business issues.
- Develop new channels to cover new installed base customers.
Krav
- Bachelor's degree or above in Power, Electrical, Automation, Instrumentation, or related fields.
- Minimum 5 years of work experience, with over 3 years in sales experience.
- Industry experience in chemical, power, metallurgy, lifting, or other heavy industries.
- Familiarity with electrical distribution, variable frequency drives, and PLCs.
- Willingness to accept over 60% business travel.
- Good basic English reading comprehension.
- Strong communication and coordination skills, strong execution ability, and keen insight.
Önskade kvalifikationer
- Familiarity with ABB drive installed base market penetration.
- Experience in collaborating with other ABB service departments.
- Ability to leverage other departments' product portfolio resources with a 'one ABB' approach to promote business growth.
- Ensuring solutions that provide technical reliability, safety, and cost-effectiveness to meet customer needs.
- Adherence to health and safety instructions.
Förmåner
- Maximizing uptime and extending product life cycles.
- Enhancing performance and energy efficiency of motor control solutions.
- Leveraging secure interconnection technology for motors and drives.
- Driving efficiency and uptime in operations.
- Delivering services that create continuous value.
- Enabling profitable, safe, and stable operations for customers and partners.
#sales#specialist#service#ABB
Företag
ABB
Publicerade jobb
för 1 månad sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Mellannivå
Platser
Wuhan, China
Kvalifikation
Kandidatexamen
Sökande
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