Service Project Specialist (Fixed Term Contract)
Teknik, data och digitalt · Data, AI och analys · Dataanalys · Verksamhetsanalys · Mjukvaruutveckling
I korthet
ABB is seeking a Service Project Specialist for a fixed-term contract to coordinate project aspects and support Business Process Managers. This hybrid role involves performance analysis, data management using ServIS and Salesforce, and improving data flow. The position requires a Bachelor's degree in a technical field with specialization in Data Analysis and Research, along with knowledge of ServIS, Salesforce, and PowerBI.
Ansvarsområden
- Coordinate certain aspects of a project and support Business Process Manager, Business Process Owners and Installed Base Managers.
- Conduct performance analysis comparing planned versus actual project outcomes.
- Ensure documentation accuracy and consistency.
- Gather Installed Base data by liaising with factories and local service units globally.
- Analyze collected data and prepare data uploads to ABB's ServIS Installed Base Management application.
- Automate the conversion process of Work Reports into ServIS and Service Contracts into Salesforce.
- Monitor and enhance Installed Base data quality using PowerBI dashboards.
- Analyze data flow between ServIS and Salesforce to identify improvements in sales and service strategies.
- Prepare and support User Acceptance Testing (UAT) for Salesforce implementation.
Krav
- Bachelor's degree in a technical field with specialization in Data Analysis and Research.
- Knowledge of ServIS and Salesforce platforms.
- Understanding of the Critical Power business domain.
- Minimum 1 year of experience in a similar role.
- Strong data analysis capabilities.
- Fluent English (written and spoken).
- Proficient in Microsoft Office Suite, particularly Excel.
- Solid experience with PowerBI.
- Team player mentality with strong self-organization and time management skills.
- Analytical mindset with demonstrated ability to work effectively with data.
Förmåner
- Subsidized meals or canteen access.
- Flexible remote work options.
- Company mobile phone.
- Employee parking.
- Access to an employee benefits portal for exclusive deals and discounts.
- Employee Share Acquisition Plan.
- Learning & Training opportunities.
- Career Development opportunities with internal Open Job Market.
- Support for a healthy balance between professional and personal life.
- Wellbeing Program including mental health support and wellness activities.
#project management#data analysis#salesforce#powerbi#critical power# ABB