Service Planner
Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Säljverksamhet
I korthet
We are seeking a Service Planner to join CP Chicago Pneumatic in Hyderabad. This full-time, on-site role involves service delivery planning, contract creation and maintenance in SAP, spare parts ordering, and coordinating service job execution. The ideal candidate has a Bachelor's degree or diploma, relevant service industry experience, and proficiency in SAP.
Ansvarsområden
- Service Delivery Planning and Execution
- New Service Contract creation
- Creating contracts in SAP based on regional sales & service team input
- Service Contract Maintenance including price, duration, and renewal checks
- Service Contract Invoicing
- Spare parts and Equipment order booking
- Coordination with regional CSO for service contract execution
- Monitoring Service job activities through Movilizer and ensuring timely closing
- O&M contractor Purchase order creations and sub contractor invoice processing
- Vendor master data stewardship
- Resolving queries/issues on systems like MAM2
- Analyzing recurring system issues and collaborating with IT for resolution
- Identifying and implementing system changes to support organizational plans
- Escalating unresolved issues to the Product manager
- Non-Core purchase responsibilities (SRM)
- Vendor orders creation & payment Processing & record keeping
Krav
- Bachelor’s degree or diploma in engineering or a related field
- Background in the service industry with a solid understanding of service operations and customer satisfaction
- Proficient in computer skills
- Experienced with SAP or similar ERP systems
- Demonstrated ability in cross-functional teamwork and administrative tasks
- Strong verbal and written communication skills
Önskade kvalifikationer
- Experience with Movilizer & MAM2
Förmåner
- A friendly, family-like atmosphere
- Plenty of opportunities to grow and develop
- A culture known for respectful interaction, ethical behaviour, and integrity
- Potential to see your ideas realized and to make an impact
- New challenges and new things to learn every day
- Access to global job opportunities, as part of the Atlas Copco Group
#service#planning#customer service#SAP#ERP