Service Execution Team Leader
Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering · Lagerverksamhet
I korthet
As a Service Execution Team Leader at IKEA in Merriam, Kansas, you will lead and develop a team to ensure efficient daily operations, including staging, preparation, loading, and inventory handling. This full-time, permanent role focuses on maintaining a safe and organized work environment, managing resources, and fostering a culture of safety and continuous improvement.
Ansvarsområden
- Lead and develop the Service Execution Team to deliver a high-performing daily operation, including staging, preparation for delivery services, loading activities, and inventory handling.
- Secure efficient and accurate in-store logistics processes that support product availability, stock accuracy, and a smooth customer order fulfilment experience.
- Maintain a clean, organized, and safe work environment, ensuring compliance with IKEA Code of Conduct, internal policies, and local health, safety, and environmental regulations.
- Balance inbound and outbound volumes by planning people, equipment, and space to maximize operational efficiency.
- Drive quality awareness to reduce damages, improve goods handling, and secure high-quality product flow.
- Analyze workload, daily volume needs, and seasonal fluctuations to ensure proper staffing and resource planning.
- Recruit, retain, and develop talent within the Service Execution Team to build a diverse, capable, and future-ready workforce.
- Manage stock accuracy and product quality, collaborating with cross-functional partners to resolve discrepancies and improve processes.
- Contribute to the store logistics action plan and long-term profitability goals through efficient, sustainable operations.
- Promote a culture of safety, empowerment, and continuous improvement across all Service Execution activities.
Krav
- Experience in logistics and supply chain operations.
- Proven ability to lead and develop a team.
- Experience in inventory handling and management.
- Knowledge of health, safety, and environmental regulations.
- Ability to analyze workload and plan resources.
- Experience in recruitment and talent development.
- Understanding of stock accuracy and product quality management.
Önskade kvalifikationer
- IKEA equivalent years of experience
Förmåner
- Generous paid time off, holiday and sick time
- WiselyPay – get earned wages up to two days early
- Paid parental leave (up to 16 weeks)
- KinderCare tuition discount
- Retirement and bonus plans
- Co-worker discount, meal deal, and referral bonus
- Pet insurance program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24/7 telehealth visits
- Dental and vision plans
- Medical and Rx plans (must work min. 20 hrs/wk)
- A fun and inclusive work environment
#Logistics & Supply Chain#Production & Supply chain