Service Coordinator
Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering · Säljverksamhet
I korthet
We are seeking a Service Coordinator in Shanghai to manage the full order-to-cash process, including order acceptance, fulfillment, invoicing, and customer support. This full-time, on-site role requires strong coordination, communication, and PC skills, with order support experience being a plus.
Ansvarsområden
- Manage the order to cash process from order acceptance to invoicing.
- Handle order fulfillment, ordering equipment and parts, monitoring costs, warehousing, and order shipping.
- Provide customer support regarding order status and delivery dates.
- Maintain backlog and work-in-progress (WIP).
- Administer claims.
Krav
- Able to handle conflicting demands and work under pressure.
- Good coordination and communication skills.
- Good English (oral and written).
- Good PC literacy in MS Office.
Önskade kvalifikationer
- Order support experience is preferred.
#order to cash#customer support#claims administration#order fulfillment#invoicing#Warehousing#shipping