Service Centre Team Lead
Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering · Projektledning · Försäljningsledning
I korthet
ABB is seeking a Service Centre Team Lead in Ostrava to manage a team of 12+ professionals, focusing on people leadership, project management, and process ownership. This role involves coaching, driving continuous improvement, and stakeholder management within a hybrid work environment.
Ansvarsområden
- Lead a growing Service Centre team of 12+ professionals.
- Support the full service lifecycle, including service project coordination, care agreements, spare parts operations, and service engineer coordination.
- Coach, mentor, and motivate team members for professional growth and talent development.
- Drive development of team capabilities, competencies, and expertise in project management, project controls, and service excellence.
- Promote a culture of continuous improvement, service operational excellence, customer focus, and accountability.
- Define, promote, and standardize best practices across service support.
- Support the implementation and adoption of standardized processes, methodologies, and digital tools.
- Build and maintain strong relationships with key internal and external stakeholders.
- Proactively identify and pursue opportunities for expanding service offerings and strengthening cross-functional collaboration.
- Ensure resource capacity, workload balancing, and effective utilization of team capabilities.
Krav
- Experience in people management
- Past experience in project management, project controlling
- Knowledge of SAP
- Understanding of service activities
- Know-how of ABB project management principles
- Good communication skills
- Pro-active and self-driven personality
- Ability to motivate others and further develop the team
- Advanced in English – daily active communication
Förmåner
- Annual financial bonus
- Flexible working hours
- 25 vacation days
- Annual salary review
- Opportunity to work from home (Home Office)
- Opportunity to learn - external courses and conferences
- Language courses - group, individual or online
- Lump sum meal allowance (financial contribution directly to your salary)
- Pension contribution (2-3% extra of your monthly salary)
- Opportunity for further career growth within ABB
- Modern office with good transport accessibility
- Opportunity to buy shares in the company
- Company parking for employees commuting outside Ostrava
- Laptop and mobile phone
- Helpline - expert advice (relationships, work, law, finance, etc.)
- Extra time off for life emergencies
- Cafeteria system of benefits (sport, health, culture, leisure)
- Company events (Christmas party, teambuilding, etc.)
- Discounted calls for private use
- Discounts with our partners (catering, car purchases, train travel, tours, etc.)
#Service Centre#Team Lead#People Management#Project Management#Process Ownership#Stakeholder Management
Företag
ABB
Publicerade jobb
för 1 månad sedan
Anställningstyp
Heltid
Arbetsform
Hybrid
Erfarenhetsnivå
Mellannivå
Platser
Ostrava, Czechia
Sökande
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