The Job

Service Center Team Manager

Tillverkning och produktion · Produktion och montering · Produktionsteknik · Produktionsledning

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I korthet

The Service Center Team Manager in Kaohsiung is responsible for leading and developing a high-performing team to deliver exceptional service quality and maintain a strong QHSE culture. This role involves daily planning, resource management, and implementing continuous improvement programs to meet market demands and drive operational results.

Ansvarsområden

  • Lead, develop, and manage a high-performing service team.
  • Ensure a strong QHSE culture and compliance with corporate governance and HSE policies.
  • Drive the ALPS continuous improvement program (5S) with the team.
  • Deliver high-quality service execution and manage daily workshop activities for optimized resource utilization.
  • Ensure technical file and job execution documentation are implemented and maintained.
  • Lead service centers in the region and implement best practices.
  • Plan training and development to maintain competence and meet future needs.
  • Ensure availability of resources and manpower.
  • Manage the utilization of SCEs and P3S operational results.
  • Lead the team remotely, providing direction and ensuring performance against the service strategy.
  • Manage change to adapt to new market demands.
  • Implement and monitor KPIs for the service center.

Krav

  • Fluent in English (Reading, Writing & Oral).
  • Degree in Electrical & Mechanical Engineering, Chemical Engineering, or equivalent experience.
  • >3 years of experience in a Management role with service experience.
  • Experience of factory management/improvement, e.g., 5S.

Önskade kvalifikationer

  • Be a result-driven leader.
  • Be able to work under pressure.
  • Be open and communicative.
  • Have a strategic perspective.
#service#manager#team#engineering#QHSE#continuous improvement#customer service#KPIs#change management
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Företag

Alfa Laval

Publicerade jobb

för 2 veckor sedan

Anställningstyp

Heltid

Arbetsform

Hybrid

Erfarenhetsnivå

Mellannivå

Platser

Kaohsiung, Taiwan

Kvalifikation

Kandidatexamen, Yrkeshögskola

Sökande

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