Service Account Representative(Customer Services)
Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Kundansvar · Säljverksamhet
I korthet
As a Services Account Representative in Manila, PH, you will execute high-quality service administration for customers, ensuring stakeholder satisfaction. This role involves leading sales opportunity administration, customer communication for service and maintenance, and managing customer master data.
Ansvarsområden
- Lead administration of sales opportunities based on customer information.
- Lead communication and planning with customers for service and maintenance events.
- Lead customer enquiries and channel them into the organization.
- Lead customer related master data updates and ensure accuracy.
- Participate in preparation of the sales strategy including Services Key Account Plan.
- Participate in customer relationships from an operational perspective.
- Participate in analysis and follow-up customer satisfaction results.
- Participate in preparation of service contract execution and confirm resources for delivery.
Krav
- 3 to 4 years of leadership experience in administration
- Good team player
- Demonstrated exceptional Customer Service skills
- Advance Excel Skills
- SAP
- Strong productivity & continuous improvement focus
- Proven record of process implementation, discipline and organizational agility
- Demonstrated Leadership Elements : Change, Collaborate and Perform
- University Bachelor in technical / business disciplines or equivalent
Förmåner
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
#Customer Service#Sales#Administration#Account Management
Företag
Tetra Pak
Publicerade jobb
för 1 vecka sedan
Upphör
Eventuellt utgången
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Mellannivå
Platser
Manila, Philippines
Kvalifikation
Kandidatexamen
Sökande
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