Senior Support Lead

Job Summary

"Position Overview
The Mid-Level Decommissioning & Modernization Assessment Engineer supports assessment and execution activities for identifying applications ready for decommissioning or modernization. The role involves collecting technical data, performing dependency mapping, participating in assessment workshops, and executing decommission activities under guidance from the senior engineer.

Key Responsibilities

Key Responsibilities
1. Application Assessment Support

Gather application details: infra setup, tech stack, integrations, and usage metrics.
Perform baseline analysis of application health, performance, and reliability.
Assist in scoring and categorizing applications for modernization or retirement.

2. Documentation & Reporting

Prepare assessment summaries, data sheets, inventory records, and evidence logs.
Support preparation of the application roadmap and decommissioning plan.

3. Decommission Execution

Execute decommission tasks under supervision:

Configurations removal
User access cleanup
Server shutdown
Data archival processes

Coordinate with infra, DB, and network teams for scheduled teardown activities.

4. SRE Collaboration

Work with the SRE team to apply monitoring, automation, and observability for assessment activities.
Contribute to automation scripts and standardized runbooks.

5. Communication & Coordination

Work with application owners and SMEs to validate assessment inputs.
Participate in stakeholder meetings and maintain updated activity trackers.

Skill Requirements

Skills & Experience Required

3–6 years’ experience in application support, maintenance, migration, or modernization.
Basic understanding of cloud, infrastructure components, and application architectures.
Familiarity with SRE practices, automation tools, and monitoring platforms.
Strong documentation and coordination skills.

Other Requirements

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