The Job

Senior Support Engineer

Teknik, data och digitalt · IT-infrastruktur och säkerhet · IT-support · Teknisk support

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I korthet

This Senior Support Engineer position in Bangalore, Karnataka focuses on resolving client tickets to enhance customer satisfaction through timely and quality solutions. Key responsibilities include troubleshooting, training new hires, knowledge transfer, process documentation, and staying updated with new technologies.

Ansvarsområden

  • Troubleshoot and resolve tickets raised by clients.
  • Undertake training programs for new joiners.
  • Perform knowledge transition during project enhancements.
  • Document all defined processes and methods for ticket resolution and troubleshooting.
  • Update self on the latest technologies and related areas.

Förmåner

  • Supercharge your potential at HCLTech.
  • Find your career at HCLTech.
  • Find your spark at HCLTech.
  • A place that knows that helping its customers stay on top starts by putting its people first.
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Företag

HCLTech

Publicerade jobb

för 2 veckor sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Senior

Platser

Bangalore, India

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