Senior Supplier Manager
Logistik, försäljning och verksamhet · Leveranskedja och transport · Inköp · Kundansvar
I korthet
Nordea Liv is seeking a Senior Supplier Manager in Bergen or Oslo, Norway, to oversee technology supplier performance, governance, and strategic partnerships. This role involves managing contracts, monitoring SLAs, and ensuring services align with business needs and regulatory expectations.
Ansvarsområden
- Own the governance and relationship management of Nordea Liv technology suppliers.
- Lead contract lifecycle activities, including renewals, re-negotiations and commercial follow-up.
- Monitor supplier performance against contract terms and SLAs, follow-up on service credits and performance improvement actions.
- Maintain supplier register and manage supplier risk in line with regulatory requirements.
- Act as the primary escalation point, coordinate and support the resolution of service, commercial and contractual issues in close collaboration with business and technology stakeholders.
- Identify opportunities to improve service quality, efficiency and cost transparency across the supplier portfolio.
Krav
- Relevant experience of at least 5 years in technology supplier management, sourcing or contract management.
- Structured and detail-oriented with strong analytical, communication and presentation skills.
- Excellent stakeholder management – confident in engaging with both technical and business leadership.
- Fluency in English and Norwegian.
Önskade kvalifikationer
- Knowledge about ICT third party risk management and regulations like DORA is an advantage.
Förmåner
- Support individuals and businesses by addressing their needs related to savings, pensions, and life insurance.
- Help people through life-changing events and ensure that companies take care of their employees' pension needs.
- Opportunities to grow and make your mark.
- Be part of a high-impact Service Operations team managing critical services for insurance and pension customers!
- Join a collaborative and fun Service Operations environment.
- We enable dreams and aspirations for a greater good.
- We build relationships.
- We add a personal touch to everything we do.
- We learn and develop.
- We take pride in being experts and thinking ahead.
- We bring a growth mindset to our work.
- We lead change.
- We are responsible and aware of the impact of our decisions.
- Excellent opportunities to evolve, develop and move forward with us.
#Technology#Supplier Management#Governance#Risk Management#Contracts#IT Services#Insurance#Pensions