Senior Site Reliability Engineer Lead

Teknik, data och digitalt · IT-infrastruktur och säkerhet · Site reliability engineering · DevOps

I korthet

The Senior Site Reliability Engineer Lead in Pune, India, will oversee support and reliability operations, ensuring system stability and performance. This role involves leading a team of support engineers, collaborating with development teams, identifying automation opportunities, and participating in on-call rotations.

Ansvarsområden

Lead and manage a team of support engineers in resolving incidents, requests, and problems to ensure system uptime and reliability.
Collaborate with the engineering and development teams to implement efficient and scalable solutions that enhance system performance.
Develop and maintain support documentation, standard operating procedures, and best practices for the support team.
Identify opportunities for automation and implement tools to streamline support processes.
Monitor system performance and provide recommendations for improvements to optimize system reliability.
Participate in on call rotations to address critical incidents and ensure 24/7 system availability.
Conduct regular performance evaluations, provide feedback, and mentor team members to promote professional growth.

Krav

In-depth knowledge of site reliability engineering (SRE) principles and best practices.
Proficiency in system monitoring, incident management, and performance tuning tools.
Strong understanding of cloud services, microservices architecture, and containerization technologies.
Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
Experience with scripting languages (e.g., Python, Bash) for automation and tool development.
Familiarity with agile methodologies and DevOps practices for continuous integration and delivery.
Strong communication and leadership skills to effectively lead a support team and collaborate with cross-functional teams.
Ability to work under pressure, prioritize tasks, and manage multiple projects simultaneously.

Önskade kvalifikationer

Relevant certifications in Site Reliability Engineering (SRE) or Cloud Services are a plus.

Färdigheter

site reliability engineeringsystem monitoringincident managementperformance tuningcloud servicesmicroservices architecturecontainerizationpythonbashagile methodologiesdevops

#Site Reliability Engineering#Support Lead#SRE#Cloud#DevOps#Python#Bash#Agile

Om HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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