Senior / Service Engineer
Bygg, teknik och hantverk · Bygg- och industriteknik · Maskinteknik · Elektroteknik
I korthet
Emerson is looking for a Senior Service Engineer in Singapore to manage in-house and on-site valve servicing, including site walks and implementation. This role involves troubleshooting, repair, and generating reports for customers, with opportunities to identify sales leads and ensure workplace safety compliance.
Ansvarsområden
- Participates in site survey and site implementation for all valves relating initiatives.
- Troubleshoots valves and control instruments issues at site for customers.
- Works with customer service team to schedule and prepare execution plan for service jobs.
- Conducts valve repair work both in-house and at customers' site when required.
- Works with other teams within Final Control Group to generates report for customers on root cause analysis.
- Works with the business unit on customer's challenges and derive solutions to solve other issues that they are facing.
- Takes initiative to identify opportunities at site to create Sales leads for Emerson products, services and solutions.
- Ensures compliance of workplace safety rules, including but not limited to the usage of a personal protective equipment, if provided to you, while working; not involve in any unsafe or negligent act that may endanger peers or oneself; reporting unsafe work conditions and providing suggestions to improve safety/ health at work, as needed.
Krav
- Good knowledge on control valves, on/off valves, actuators and control and instrumentation.
- Aggressive rapport building with customers, vendors, and internal associates.
- A team player with strong problem-solving skills and task oriented.
- Able to travel on short notice.
- Possess a Class 3 driving license would be preferred.
Önskade kvalifikationer
- Diploma in Mechanical / Instrumentation Engineering with at least 4 years of related experience, preferably in instrumentation, process or service industry
- Experience in a service operation or maintenance (mechanical and electrical) is a plus.
Förmåner
- Competitive benefits plans
- A variety of medical insurance plans
- Employee Assistance Program
- Employee resource groups
- Recognition
- Flexible time off plans
- Paid parental leave (maternal and paternal)
- Vacation and holiday leave
#Service Engineer#Engineering Services#Singapore