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Senior Program Manager, RBS Brand Experience (BX)

Logistik, försäljning och verksamhet · Programledning

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Amazon seeks a Senior Program Manager to drive the development and innovation of products and features aimed at enhancing brand experience for worldwide brands. This role involves identifying brand requirements, gathering business needs, proposing solutions, and managing roadmaps from design to launch, while collaborating with internal and external teams to navigate ambiguity and resolve roadblocks.

Ansvarsområden

  • Build deep knowledge of RBS BX offerings and business requirements.
  • Develop trust-based relationships with key stakeholders.
  • Define program strategies, develop roadmaps, and organize work streams and milestones.
  • Manage timely and successful program delivery, including risk management and progress reporting.
  • Anticipate and resolve bottlenecks, manage escalations, and resolve complex operational issues.
  • Build and deliver operational and management reports, using data for decision-making.
  • Lead program adoption efforts with global and regional teams, holding regular business reviews.
  • Define and manage program KPIs, using customer voice, experimentation, and data analysis to set global quality standards.
  • Present strategic program and user insights to stakeholders and cross-functional teams.
  • Provide ad-hoc support and analysis to senior leaders on strategy documents and research requests.

Krav

  • 5+ years of working cross-functionally with tech and non-tech teams.
  • 5+ years of program or project management experience.
  • 5+ years of delivering cross-functional projects.
  • Experience defining program requirements.
  • Experience using data and metrics to determine improvements.

Önskade kvalifikationer

  • 2+ years of driving process improvements experience.
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related field.

Förmåner

  • Inclusive culture empowers Amazonians to deliver the best results for customers.
  • Support for individuals with disabilities during the application and hiring process, including interview or onboarding support.
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Företag

Amazon

Publicerade jobb

för 6 timmar sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Senior

Platser

Bengaluru, India

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