Senior Program Manager, FinOps IN BP

Description

Role Overview
We are looking for a detail-oriented professional to define, document, and optimize business processes and end-to-end transaction workflows. This role bridges business operations and technology by ensuring that process flows are clearly articulated, enabling teams to design and deliver effective solutions.
Key Responsibilities
• Business Process Definition: Analyze, document, and standardize business processes to ensure clarity, consistency, and alignment with organizational objectives.
• Transaction Flow Mapping: Design and communicate end-to-end transaction workflows, capturing each step from initiation to completion, including decision points, handoffs, and exception handling.
• Requirements Gathering: Collaborate with business stakeholders to elicit, validate, and document functional and operational requirements — including performance, scalability, and reliability standards — that drive process design.
• Design Document Review: Engage with Process Subject Matter Experts (SMEs) and Technology teams to obtain assurance that the Technology High-Level Design (HLD) and Low-Level Design (LLD) documents align with defined business processes, transaction flows, and functional requirements — ensuring that proposed solutions accurately reflect business intent before development begins.
• Process Optimization: Identify inefficiencies, redundancies, and gaps in existing workflows and recommend improvements to enhance operational effectiveness.
• Stakeholder Communication: Serve as the liaison between business units and technology teams, translating business needs into structured process documentation that guides solution development.
• Feasibility & Risk Review: Assess proposed process changes for operational risk, scalability, and compliance considerations, ensuring decisions are sound and future-ready.
• Cross-functional Collaboration: Partner with product, operations, and technology teams throughout the project lifecycle to validate process designs and support successful implementation.
• Documentation & Governance: Maintain up-to-date process documentation, workflow diagrams, and transaction models in accordance with organizational standards.

Basic Qualifications

- 3+ years of tax, finance or a related analytical field experience
- 6+ years of Accounts Receivable or Account Payable experience
- 4+ years of applying key financial performance indicators (KPIs) to analyses experience
- 6+ years of creating process improvements with automation and analysis experience
- 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience
- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience
- Experience with advanced use of SQL for data mining and business intelligence
- Experience as a lean sensei, or experience working as a Quality Assurance Engineer

Preferred Qualifications

- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- MBA, or CPA
- Knowledge of Tableau
- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)

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