The Job

Senior PIDS Support Engineer

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · IT-support

Gå med för uppdateringar

I korthet

We are seeking a Senior PIDS Support Engineer to provide expert technical support for product introduction, deployment, and customer issues, focusing on Packet Core products and solutions. This role involves troubleshooting complex network components and collaborating with cross-functional teams in an international environment.

Ansvarsområden

  • Diagnose, analyze, and resolve technical problems to minimize operational impacts on customer networks.
  • Provide advanced technical support for FLV, FFI, and deployment, addressing complex technical challenges.
  • Troubleshoot mobile/core network components (EPC/4G: MME, SGW, PGW, PCRF; 5G: AMF, SMF, UPF, PCF, NSSF, AUSF, UDM, NRF) and related functions.
  • Take active part in emergencies, contributing to timely fault isolation and restoration of customer solutions and networks.
  • Collaborate with product development teams to provide feedback that drives product enhancements and quality improvements.
  • Mentor and train junior support engineers; contribute to global support processes and service improvements.

Krav

  • 5+ years in technical support or related engineering role.
  • Rich knowledge of Packet Core network products and solution (GTP, NGAP/S1AP, PFCP, Diameter, SIP, SCTP).
  • Rich experience in troubleshooting and outstanding problem-solving skills.
  • Experience with NFV/cloud-native deployments, containers, Kubernetes, and orchestration tools.
  • Understanding of Linux/Unix environment, IP protocols and IP-based routing.
  • Excellent written and verbal communication in English.
  • Excellent collaboration skill and teamwork spirit.

Förmåner

  • Outstanding opportunity to use skills and imagination.
  • Build solutions never seen before to tough problems.
  • Challenged in a diverse team of innovators.
  • Chance to go beyond the status quo and craft what comes next.
  • Encouraging a diverse and inclusive organization is core to our values.
  • Championing diversity in everything we do.
  • Belief that collaborating with people with different experiences drives innovation.
  • Encouragement for people from all backgrounds to apply.
  • Opportunity to realize full potential as part of the Ericsson team.
  • Ericsson is proud to be an Equal Opportunity Employer.
#PIDS Support Engineer#Packet Core#4G#5G#NFV#Cloud-native
Ericsson Logo

Företag

Ericsson

Publicerade jobb

för 1 månad sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Senior

Platser

Seoul, Korea, Republic of

Sökande

Ansök tidigt