The Job

Senior Infrastructure Operations Network Support Technician

Teknik, data och digitalt · IT-infrastruktur och säkerhet · Nätverksadministration · DevOps · Mjukvaruutveckling

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I korthet

The Senior Infrastructure Operations Network Support Technician provides critical network infrastructure support for Volvo's New River Valley footprint and acts as a resource for all Volvo Americas sites in network standardization and support. This role involves direct support and maintenance of standard infrastructure components, expert understanding of Cisco switching, routing, and LAN/WLAN technologies, and proficiency in complex testing, analysis, and troubleshooting.

Ansvarsområden

  • Provide localized time critical support of a global network infrastructure in a complex Manufacturing environment
  • Provide support/maintenance of standard infrastructure components on behalf of our Infrastructure supplier
  • Expert understanding of Cisco switching and routing.
  • Expert in Cisco Wired and Wireless LAN equipment and technologies
  • Proficient in complex testing / analysis of all elements of network infrastructure.
  • Proficient in network device troubleshooting (wired/wireless/device)
  • Proficient in managing the change process in a production environment.
  • Proficient knowledge of IP Telephony and convergences of technology as related to voice and data communications.
  • Provides project implementation support to meet business objectives.
  • Provides support and resolution for escalated communications problems.
  • Follows company guidelines and procedures for trouble resolution and work effort reporting.
  • Assist and implement daily adds, moves, and changes, including cabling infrastructure, and hardware (Racks, WIC’s, Patch Panels, Copper & Fiber Hardware).
  • Coordinate network activities within the Onsite Americas team, within the Infrastructure and Onsite Services (IOS) unit of Volvo’s Group IT Organization
  • Taking ownership and driving resolutions to ensure customer satisfaction.

Krav

  • 5-10 years of experience with LAN technologies, including multiple network operating systems (topologies and Wide Area Networking).
  • Bachelor’s Degree in Computer Science, or the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
  • 5-10 years experience working in a highly matrixed organization.
  • Ability to work in a team environment managing multiple priorities.
  • Motivated with a strong sense of urgency.
  • 5-10 years’ experience supporting manufacturing operations in the transportation industry.
  • A current Cisco CCNA certification.

Önskade kvalifikationer

  • ITIL v4 Foundation is a plus.
  • BlueCat (any) certification is a plus.

Förmåner

  • Competitive medical, dental and vision insurance.
  • Generous paid time off.
  • Competitive matching retirement savings plans.
  • Working environment where your safety, health and wellbeing come first.
  • Focus on professional and personal development through Volvo Group University.
  • Programs that make today’s challenging reality of combining work and personal life easier.
#network support#infrastructure operations#manufacturing#transportation industry#Cisco#LAN#WAN#ITIL#BlueCat
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Företag

Volvo Group

Publicerade jobb

för 4 veckor sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Senior

Platser

Dublin, United States

Kvalifikation

Kandidatexamen, Ingen formell utbildning

Sökande

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