Senior Field Service Technician
Tillverkning och produktion · Produktion och montering · Produktionsteknik · Processförbättring · Underhåll och driftsäkerhet
I korthet
Emerson seeks a Senior Field Service Technician in Houston, TX, for hybrid work, supporting customers in the Gulf Coast with hands-on service for Flow and Quality Measurement systems. Responsibilities include performing field services, assisting with testing, consulting on technical solutions, and managing customer relationships.
Ansvarsområden
- Perform demand and contract field services, including emergency and scheduled maintenance.
- Assist with Factory Checkout (FCO), customer-witnessed Factory Acceptance Testing (FAT), and Site Acceptance Testing (SAT).
- Consult with factory and service centers to deliver technical solutions.
- Collaborate with Sales and Business Development Managers to design comprehensive solutions.
- Support technical training and post-sale service planning with customers.
- Develop and refine best practice procedures for startup and troubleshooting.
- Manage overhead, travel, and expenses in a fiscally responsible manner.
- Function as the strategic communication point between customers and the business for warranty issues.
- Stay technically proficient on new products and enhancements through self-study and factory training.
Krav
- HS Diploma + 3 years relevant experience OR AAS Technical Degree + 0 years of experience.
- Five 5-10 years of related experience.
- Travel required up to 75% domestically.
- International travel might be required, on occasion.
- Legal authorization to work in the United States.
Önskade kvalifikationer
- Ten (10) years of experience related with Analytical Process Gas Systems and/or Analytical Gas Products.
- Experience with Analytical Process Gas and Liquid applications, such as Emissions Monitoring (CEMs), DeNOx, Gas Purity, and Combustion Control.
- Experience with Sampling Handling Systems and Data Acquisition.
- Understanding of Modbus protocol and network communications.
Förmåner
- Variety of medical insurance plans, with dental and vision coverage.
- Employee Assistance Program.
- 401(k).
- Tuition reimbursement.
- Employee resource groups.
- Recognition programs.
- Flexible time off plans.
- Paid parental leave (maternal and paternal).
- Vacation and holiday leave.
#Field Service#Technician#Houston#TX#United States#Hybrid#Flow Measurement#Quality Measurement#Analytical Product#Continuous Emissions Monitoring (CEMs)#DeNOx#Gas Purity#Combustion Control#Sampling Handling Systems#Modbus protocol#Network Communications