Senior Field Service Manager
Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Försäljningsledning · Logistikhantering
I korthet
Ansvarsområden
- Shape and execute growth strategies for the Field Services organization.
- Optimize operational performance across multiple territories and product lines.
- Drive the development of a compelling services portfolio and establish service standards.
- Partner with commercial teams to accelerate above-market growth.
- Lead field operations, enhance customer experience, and improve service delivery.
- Strengthen financial performance through strong leadership and operational excellence.
- Secure a strong QHSE culture within the Field Service organization.
- Manage and develop capabilities needed to support the overall Service strategy.
- Identify training needs and track FSE competence improvement and personal development.
- Be fully responsible for the Field Service cost center forecast and results.
- Support proactive service sales by lead generation in collaboration with Service sales.
- Ensure jobs are executed according to customer relationships.
- Lead the team remotely, giving direction and ensuring performance aligns with service strategy.
- Implement continuous efficiency improvements utilizing innovative processes and technologies.
- Lead change management to adapt to new market demands.
- Implement and follow up on relevant KPIs to measure and improve performance.
Krav
- Bachelor’s degree in Business, Engineering, Operations or related field (or equivalent experience).
- 8+ years of field service or technical operations experience.
- 3+ years of experience in Sales.
- 3+ years of leadership experience managing managers or large field teams.
- Demonstrated P&L responsibility.
- Strong knowledge of sales and field service management systems.
- Excellent communication, leadership, and problem-solving skills.
- Ability to travel up to 60% of the time.
- Reside in the US or have an established presence in the area.
Förmåner
- Challenging position in an open and friendly environment.
- Opportunity to develop and create value.
- Work will have a true impact on Alfa Laval’s future success.
- Healthcare, dental and vision plans.
- Robust wellness program.
- Generous 401(k).
- Paid holidays.
- Paid time off benefits.
Färdigheter
Om Alfa Laval
Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success,…
Företag
Alfa LavalPublicerade jobb
för 3 timmar sedan
Anställningstyp
Heltid
Arbetsform
Hybrid
Lön
130 000–160 000 US$ · Förhandlingsbar
Erfarenhetsnivå
Senior
Platser
Houston, United States
Greenwood, United States
Richmond, United States
Kvalifikation
Sökande
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