The Job

Senior Engineer - Monitoring Tools, Event Monitoring

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · Site reliability engineering

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I korthet

The Senior Engineer - Monitoring Tools, Event Monitoring role involves leading critical incident response, coordinating teams, and maintaining detailed documentation. This position requires strong problem-solving, leadership, and communication skills to ensure swift resolution and effective incident management processes.

Ansvarsområden

  • Lead the response to critical incidents, ensuring swift resolution to minimize impact.
  • Coordinate across various teams and stakeholders to manage incidents effectively.
  • Maintain detailed records of incidents, actions taken, and outcomes.
  • Provide timely and clear communication to affected parties and senior management.
  • Emphasis on proactive measures to prevent incidents.
  • Focus on continuous improvement of incident management processes.
  • Participate in regular training and drills to ensure readiness for critical incidents.

Krav

  • Proven experience in incident management or related fields.
  • Strong analytical skills to diagnose issues and develop solutions.
  • Ability to lead and motivate teams under pressure.
  • Excellent verbal and written communication skills.

Önskade kvalifikationer

  • Experience with Monitoring Tools.
  • Experience with Event Monitoring.

Förmåner

  • Find your career.
  • Find your spark.
  • Place that knows that helping its customers stay on top starts by putting its people first.
#Incident Management#Event Monitoring#Monitoring Tools#Critical Incidents#IT Operations
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Företag

HCLTech

Publicerade jobb

för 1 månad sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Senior

Platser

Bengaluru, India

Sökande

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