The Job

Senior Engineer - Desk Side Services, AMT Asset Management Software

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · Data engineering

Gå med för uppdateringar

I korthet

The Senior Engineer - Desk Side Services, AMT Asset Management Software is responsible for enhancing operational efficiency by developing and maintaining automation tools focused on asset management and ITIL processes. Key duties include troubleshooting bugs, providing client support, creating documentation, and offering technical guidance to junior developers.

Ansvarsområden

  • Maintain and enhance existing asset management features by troubleshooting bugs and resolving ad-hoc requests.
  • Ensure high-quality code in compliance with business and client requirements.
  • Deliver client support through data presentation, ticket resolution, and daily monitoring of client needs.
  • Ensure timely completion of tasks in accordance with defined quality standards.
  • Create and maintain documentation for CMMI processes and client requirements.
  • Provide technical guidance and support to junior developers.

Krav

  • Proficient in Asset Management Services with a strong understanding of support and operations processes.
  • Familiarity with coding standards and best practices in software development.
  • Strong analytical and problem-solving skills to troubleshoot and resolve issues effectively.
  • Excellent communication skills to interact with clients and team members.

Önskade kvalifikationer

  • Optional but valuable certifications in ITIL or Asset Management.

Förmåner

  • Supercharge your potential at HCLTech.
  • Find your career and your spark at HCLTech.
  • A place that knows that helping its customers stay on top starts by putting its people first.
  • Global technology company with over 223,000 people across 60 countries.
  • Delivering industry-leading capabilities centered around digital, engineering, cloud and AI.
  • Works with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
#asset management#software development#ITIL#automation#technical support
HCLTech Logo

Företag

HCLTech

Publicerade jobb

för 2 veckor sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Senior

Platser

Bengaluru, India

Sökande

Ansök tidigt