Senior Engineer - Desk Side Services, AMT Asset Management Software
Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · IT-support
I korthet
The Senior Engineer for Desk Side Services, AMT Asset Management Software in Chennai will enhance operational efficiency by developing and maintaining automation tools, focusing on asset management and ITIL processes. This role involves troubleshooting, client support, documentation, and providing technical guidance to junior developers.
Ansvarsområden
- Maintain and enhance existing asset management features by troubleshooting bugs and resolving ad-hoc requests.
- Deliver client support through data presentation, ticket resolution, and daily monitoring of client needs.
- Create and maintain documentation for CMMI processes and client requirements.
- Provide technical guidance and support to junior developers.
Krav
- Proficient in Asset Management Services with a strong understanding of support and operations processes.
- Familiarity with coding standards and best practices in software development.
- Strong analytical and problem-solving skills.
- Excellent communication skills.
Önskade kvalifikationer
- Optional but valuable certifications in ITIL or Asset Management.
#Asset Management#Software Development#ITIL#Chennai