Senior Engineer - Desk Side Services, AMT Asset Management Software
Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · Datavetenskap
I korthet
As a Senior Engineer for AMT Asset Management Software, you will be responsible for enhancing operational efficiency through automation tools and ITIL processes. This role involves maintaining and enhancing asset management features, providing client support, creating documentation, and offering technical guidance to junior developers.
Ansvarsområden
- Maintain and enhance existing asset management features by troubleshooting bugs and resolving ad-hoc requests.
- Deliver client support through data presentation, ticket resolution, and daily monitoring of client needs.
- Create and maintain documentation for CMMI processes and client requirements.
- Provide technical guidance and support to junior developers.
Krav
- Proficient in Asset Management Services with a strong understanding of support and operations processes.
- Familiarity with coding standards and best practices in software development.
- Strong analytical and problem-solving skills to troubleshoot and resolve issues effectively.
- Excellent communication skills to interact with clients and team members.
Önskade kvalifikationer
- Optional but valuable certifications in ITIL or Asset Management.
Förmåner
- Supercharge your potential.
- Find your career.
- Find your spark.
- A place that knows that helping its customers stay on top starts by putting its people first.
#IT#Asset Management#Software Development#Automation