Senior Engineer - Access/Rights Management Tool, Microsoft Windows
Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · IT-support
I korthet
HCLTech seeks a Senior Engineer in Lucknow, Uttar Pradesh, to maintain and enhance global account management systems using Microsoft Windows. This role involves client support, troubleshooting, CMMI process enhancement, and mentoring junior developers.
Ansvarsområden
- Maintain and enhance global account management features by troubleshooting bugs and resolving ad-hoc requests.
- Provide client support by monitoring requirements, presenting data, and resolving tickets.
- Create and enhance documentation for CMMI processes and client specifications.
- Offer technical guidance and mentorship to junior developers.
Krav
- Proficient in global account management processes and Windows PC support.
- Strong understanding of client support methodologies and ticket resolution processes.
- Familiarity with documentation standards, particularly CMMI requirements.
- Excellent communication and interpersonal skills for effective collaboration.
Önskade kvalifikationer
- ITIL Foundation Certification is optional but valuable.
#Access Management#Rights Management#Microsoft Windows#Senior Engineer#IT Support#Client Support#CMMI
Företag
HCLTech
Publicerade jobb
för 1 månad sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Senior
Platser
Lucknow, India
Sökande
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