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Senior Data Center Technician, Data Center Operations

Teknik, data och digitalt

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Amazon Data Services Sweden AB is seeking a Senior Data Center Technician in Eskilstuna to join their Infrastructure Operations team. This role involves troubleshooting and resolving data center infrastructure issues, including hardware and networking problems, in a customer-facing capacity. The position requires knowledge of various operating systems, hardware, networking fundamentals, and a minimum of 4 years of data center experience.

Ansvarsområden

  • Troubleshoot and solve a range of data center infrastructure issues including hardware, fiber, and networking.
  • Oversee the operation and maintenance of IT infrastructure and hardware for AWS data centers.
  • Conduct site assessments and install/expand/provision AWS infrastructure.
  • Perform network testing, break/fix, rack installations, and decommissioning.
  • Proactively identify and implement strategies to prevent support issues.
  • Process and track purchase orders for data center hardware components.
  • Monitor spare parts inventory levels and initiate replenishment orders.
  • Maintain accurate records in internal ordering databases.
  • Execute asset transfers across global locations.
  • Track order approvals and provide timely updates to stakeholders.
  • Identify and report shipment issues, including delays, cancellations, and expedited requests.
  • Manage shipment label distribution for new equipment and returns.
  • Coordinate with global teams to ensure timely delivery and issue resolution.
  • Conduct day-to-day business, both internally and with external customers.
  • Travel up to 25% on average to install, service, and retrieve AWS equipment.
  • Push and/or pull heavy objects (regularly lift up to 18kg and participate in team lifts of 30 kg).
  • Develop standard operating procedures (SOPs) and tools that improve operational efficiencies.
  • Lead larger projects requiring cross-functional alignment and support.

Krav

  • Knowledge of fundamentals of hardware, networking, security, databases (relational or NoSQL), operating systems (Unix, Linux, and/or Windows).
  • 2+ years of leading large complex programs experience.
  • A valid (EU) driving license.
  • 4+ years of data center engineering or operations experience.

Önskade kvalifikationer

  • Bachelor's degree, or 4+ years of relevant technical position experience.
  • Experience working in a customer-facing environment.
  • CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Hardware (installation), AWS, or other industry relevant certifications.
  • Knowledge of power, cooling, cabling, networking hardware, inventory management, and automation.
  • Proficiency in network operating systems (Cisco IOS, NX-OS, Junos).

Förmåner

  • Competitive compensation package.
  • Opportunity to work on challenging problems within cloud infrastructure.
  • Inclusive culture that welcomes bold ideas.
  • Empowerment to own initiatives to completion.
#Data Center#IT#Operations#Support Engineering#AWS
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Företag

Amazon

Publicerade jobb

för 1 vecka sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Senior

Platser

Eskilstuna, Sweden

Kvalifikation

Kandidatexamen, Grundnivå

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