Senior BMS Specialist, Global BMS Technical Services

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · DevOps

I korthet

Amazon is seeking a Senior BMS Specialist for its Global BMS Technical Services team, part of the Global Energy, Sustainability & Automation division. This remote role, based in Hyderabad, India, focuses on maintaining, enhancing, and optimizing a large-scale BMS portfolio. The specialist will collaborate with various teams, develop operational procedures, analyze data for efficiency improvements, and lead training initiatives.

Ansvarsområden

Support the development and execution of a comprehensive strategy for maintaining, improving, and expanding global support services.
Collaborate with stakeholders to understand customer requirements, business objectives, and operational needs.
Design, implement, and manage scalable BMS standard operating procedures, policies, and processes.
Maintain and optimize BMS technologies, IoT platforms, and data analytics tools.
Monitor and maintain ticket and work order queues, ensuring customer care and quality.
Ensure compliance with change management processes.
Monitor and analyze BMS data to identify optimization, energy efficiency, and cost-saving opportunities.
Establish and maintain strong relationships with internal stakeholders and vendors.
Provide strategic insights and recommendations on BMS trends, improvements, issues, and emerging technologies.
Take ownership of BMS initiatives, develop technical documentation, manage timelines, and coordinate with stakeholders.
Lead training sessions and development programs for field teams and BMS Specialists.
Drive a culture of innovation, continuous improvement, and knowledge sharing.
Willingness to work flexible shifts to provide 24/7 BMS support across global time zones.

Krav

Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent.
Ability to integrate multiple communications protocols such as BACnet, LON, Modbus, and SNMP to a single platform with normalized data for standard visualization.
Ability to remotely troubleshoot BMS communication issues, including fieldbus (BACnet, LON, Modbus via RS485), Network Gateways and IP-based protocols (Niagara Fox, MQTT, BACnet/IP, Modbus TCP, SNMP).
Exceptional interpersonal and communication skills to collaborate effectively with diverse stakeholders.
Deep understanding of HVAC, lighting, Utilities, field devices, and other building systems, as well as energy management principles.
Demonstrated ability to manage and prioritize initiatives in a dynamic environment.
Strong problem-solving skills with a strategic and innovative mindset.
Organized and self-motivated to take ownership of complex tasks.

Önskade kvalifikationer

Experience with Industrial control systems, both hardware and software.
Experience working in cross-regional BMS projects with multicultural teams.
Proficiency in cloud-based IoT platforms, data analytics, and visualization tools.
Certification in relevant programming languages or BMS systems.
Certification with Tridium Niagara.
Certification with Distech Controls.
Strong customer relationship management skills.
Experience and understanding of facility management and relevant electrical and mechanical aspects of BMS equipment.
Proficiency in additional spoken languages.

Förmåner

Inclusive culture that empowers Amazonians.
Workplace accommodation or adjustment during the application and hiring process for individuals with disabilities.

Färdigheter

BACnetLONModbusSNMPNiagaraMQTTTridium NiagaraDistech Controls

#BMS#Building Management System#Technical Services#Energy#Sustainability#Automation#Engineering#HVAC#Controls#Commissioning#Troubleshooting

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