Senior BMS Specialist, Global BMS Technical Services

Bygg, teknik och hantverk · Bygg- och industriteknik · Elektroteknik

I korthet

Amazon's Global BMS Technical Services (GBTS) is looking for an experienced Senior BMS Specialist to support its large-scale BMS portfolio. This role focuses on maintaining, enhancing, and optimizing BMS programming, HVAC controls, and troubleshooting to ensure peak performance and support Amazon's sustainability goals.

Ansvarsområden

Support the development and execution of a comprehensive strategy for maintaining, improving, and expanding global support services.
Collaborate with stakeholders to understand customer requirements, business objectives, and operational needs.
Design, implement, and manage scalable BMS standard operating procedures, policies, and processes globally.
Maintain and optimize BMS technologies, IoT platforms, and data analytics tools.
Monitor and maintain ticket and work order queues, ensuring customer care and quality.
Ensure compliance with change management processes.
Analyze BMS data to identify opportunities for optimization, energy efficiency, and cost savings.
Establish and maintain strong relationships with internal stakeholders and vendors.
Provide strategic insights and recommendations on BMS trends, improvements, and emerging technologies.
Take ownership of BMS initiatives, develop technical documentation, manage timelines, and coordinate with stakeholders.
Lead training sessions and development programs for field teams and BMS Specialists.
Drive a culture of innovation, continuous improvement, and knowledge sharing.
Willingness to work flexible shifts to provide 24/7 BMS support across global time zones.

Krav

Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent.
Ability to integrate multiple communications protocols such as BACnet, LON, Modbus, and SNMP to a single platform with normalized data for standard visualization.
Ability to remotely troubleshoot BMS communication issues, including fieldbus (BACnet, LON, Modbus via RS485), Network Gateways and IP-based protocols (Niagara Fox, MQTT, BACnet/IP, Modbus TCP, SNMP).
Exceptional interpersonal and communication skills to collaborate effectively with diverse stakeholders.
Deep understanding of HVAC, lighting, Utilities, field devices, and other building systems, as well as energy management principles.
Demonstrated ability to manage and prioritize initiatives in a dynamic environment.
Strong problem-solving skills with a strategic and innovative mindset.
Organized and self-motivated to take ownership of complex tasks.

Önskade kvalifikationer

Experience with Industrial control systems, both hardware and software.
Certification with Tridium Niagara.
Certification in relevant programming languages or BMS systems.
Experience working in cross-regional BMS projects, with multicultural teams.
Proficiency in cloud-based IoT platforms, data analytics, and visualization tools.
Certification with Distech Controls.
Strong customer relationship management skills.
Experience and understanding of facility management and relevant electrical and mechanical aspects of BMS equipment.
Proficient in other spoken languages.

Förmåner

Inclusive culture that empowers Amazonians.
Support for workplace accommodation and adjustment for individuals with disabilities.

Färdigheter

BACnetLONModbusSNMPNiagaraMQTTIoT

#BMS#Technical Services#Building Management System#Automation#HVAC#Energy Management#Sustainability#IoT#Data Analytics

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