Senior Administrator - Network LAN/WAN
Teknik, data och digitalt · IT-infrastruktur och säkerhet · Nätverksadministration · DevOps · Site reliability engineering
I korthet
Ansvarsområden
- Manage and troubleshoot enterprise cellular gateways and LTE/5G connectivity.
- Configure and support cellular gateways, SIM/eSIM, APN, interfaces, routing, NAT, and WAN connectivity.
- Troubleshoot signal, registration, carrier, SIM/APN, IP addressing, routing, and connectivity issues.
- Monitor gateway availability, cellular signal quality, utilization, and connectivity alarms.
- Troubleshoot primary/backup WAN, cellular failover, and branch connectivity issues.
- Perform configuration changes, firmware/software upgrades, and post-change validation.
- Handle escalated incidents and perform Root Cause Analysis (RCA) for recurring issues.
- Coordinate with telecom carriers, OEM vendors, SD-WAN, LAN, security, and infrastructure teams.
- Maintain device configurations, SOPs, troubleshooting documentation, and knowledge articles.
- Support major incidents and 24x7/on-call operations as required.
Krav
- Strong hands-on knowledge of Cellular Gateway, 4G/LTE, and 5G network operations.
- Experience with enterprise cellular gateway platforms such as Cradlepoint/Ericsson, Cisco, or equivalent.
- Good knowledge of SIM/eSIM, APN, cellular WAN, and carrier connectivity.
- Strong knowledge of TCP/IP, IPv4, subnetting, DHCP, DNS, NAT, VPN, and routing.
- Experience troubleshooting signal quality, cellular registration, packet loss, latency, and connectivity.
- Good understanding of WAN failover, redundancy, and backup connectivity.
- Experience with network monitoring and diagnostic tools.
- Knowledge of Incident Management, Problem Management, RCA, and Change Management.
- Good carrier/vendor coordination, communication, and technical documentation skills.
Önskade kvalifikationer
- CCNA/CCNP or equivalent networking knowledge preferred.
Förmåner
- Supercharge your potential.
- Find your career.
- Find your spark.
- A place that knows that helping its customers stay on top starts by putting its people first.
Färdigheter
HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…
Företag
HCLTechPublicerade jobb
för 4 dagar sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Senior
Platser
Noida, India
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