Senior Administrator - Citrix Server

Teknik, data och digitalt · IT-infrastruktur och säkerhet · Systemteknik · Mjukvaruutveckling

I korthet

Nous recherchons un ingénieur Citrix L2 expérimenté pour administrer et dépanner des environnements Citrix d'entreprise. Le rôle implique la gestion de Citrix Virtual Apps and Desktops, la résolution de problèmes liés aux applications et aux bureaux, et la collaboration avec diverses équipes d'infrastructure pour assurer la stabilité et la performance du système.

Ansvarsområden

Administer and support enterprise Citrix Virtual Apps and Desktops environments.
Manage and monitor Citrix components such as Delivery Controllers, StoreFront, Citrix Gateway/NetScaler, VDAs, Machine Catalogs, and Delivery Groups.
Perform routine platform health checks and identify infrastructure issues proactively.
Own L2 incidents and service requests escalated by L1 teams and drive them to resolution within agreed SLAs.
Troubleshoot Citrix application launch, desktop launch, session, authentication, connectivity, and performance issues.
Administer and troubleshoot Citrix Profile Management and related user-profile issues.
Support Citrix master/golden image maintenance and deployment activities.
Install, configure, upgrade, and troubleshoot Citrix Virtual Delivery Agents.
Provide L2 operational support for Citrix Gateway/NetScaler components.
Troubleshoot Citrix-related authentication and authorization issues involving Active Directory.
Investigate Group Policy-related issues affecting Citrix sessions, applications, desktops, or profiles.

Krav

5–7 years of hands-on experience supporting and administering enterprise Citrix environments.
Strong hands-on experience with Citrix Virtual Apps and Desktops.
Good knowledge of Citrix Studio and Citrix Director.
Hands-on understanding of Delivery Controllers, StoreFront, VDAs, Machine Catalogs, and Delivery Groups.
Working knowledge of Citrix Gateway/NetScaler.
Experience with Citrix Profile Management.
Good knowledge of Machine Creation Services (MCS) and image-management concepts.
Good understanding of Citrix application and desktop publishing.
Experience troubleshooting Citrix session, logon, application-launch, VDA-registration, and performance issues.
Strong troubleshooting and analytical skills.
Ability to independently own L2 Citrix incidents and technical escalations.
Strong communication and coordination skills.
Ability to work effectively with Windows, network, cloud, application, security, and virtualization teams.
Good documentation and knowledge-management skills.
Ability to mentor and provide technical guidance to L1 engineers.
Comfortable working in a 24x7 global support environment, where applicable.

Önskade kvalifikationer

Experience supporting on-premises, Citrix Cloud, and hybrid environments is desirable.
Citrix Cloud exposure is desirable.

Förmåner

Supercharge your potential.
Find your career.
Find your spark.
A place that knows that helping its customers stay on top starts by putting its people first.

Färdigheter

Citrix Virtual Apps and DesktopsCitrix StudioCitrix DirectorDelivery ControllersStoreFrontVirtual Delivery Agents (VDAs)Machine CatalogsDelivery GroupsCitrix Gateway/NetScalerCitrix Profile ManagementMachine Creation Services (MCS)Active DirectoryGroup PolicyWindowsITSM

#Citrix#Server Administration#Virtualization#L2 Support#Nagpur

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HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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