Senior Account Manager, Strategic Advisory Services
Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Kundansvar · Säljverksamhet · Verksamhetsanalys
I korthet
Amazon Seller Services is seeking a customer-obsessed Senior Account Manager to join their team in Bengaluru, India. This role involves engaging retailers, understanding their needs, and leveraging Amazon's services to help them grow their business. The ideal candidate will have strong account management experience, analytical skills, and a passion for e-commerce.
Ansvarsområden
- Understand and articulate Amazon Services' functions and benefits to external audiences.
- Identify valuable sellers and selection for Amazon services using local knowledge.
- Handhold sellers with valuable selection and establish long-term partnerships.
- Train sellers on Amazon systems and help them integrate with the product platform.
- Analyze seller performance metrics to help them become successful on the platform.
- Track and monitor performance and sales of key partners.
Krav
- 3 years of experience in account management.
- Bachelor's degree required.
- Passion for e-commerce is required.
- Experience in an analytical, results-oriented environment with external customer interaction.
- Proven ability to manage the business focusing on metrics.
- Excellent written and oral communication and presentation skills.
- Ability to speak the local language is desirable.
Önskade kvalifikationer
- MBA is preferred.
- Experience working with SME retailers is an advantage.
- Experience with e-commerce, retail, advertising, or media would be an advantage.
- Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable.
- Experience selling nascent (embryonic/start-up) products/services into new markets is desired.
Förmåner
- Opportunity to deliver Amazon's offerings in India.
- Engage brand owners and sellers at all points of their life cycle.
- Comfortable working across multiple complex functions.
- Comfortable interfacing with technology systems and training stakeholders.
- Opportunity to analyze data and gather actionable conclusions.
- Adept at dealing with ambiguous, new, and challenging situations.
- Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
- Demonstrated high level of integrity, intellectual honesty, and strong work ethic.
- Takes initiative, plans efficiently, and demonstrates consistent effort and commitment.
- Strong team player, acts like an owner, and focuses on delivering results with high standards.
- Proven ability to successfully thrive in an ambiguous environment and changing market conditions.
- Disciplined in executing repeatable operational processes.
- Sound judgment and ability to solve issues on the spot.
- Makes good decisions even when analysis of data is not sufficient.
- Inclusive culture that empowers Amazonians to deliver the best results.
#Account Management#Strategic Advisory Services#Sales#E-commerce#Retail