Senior Account Manager, GMP Expansion and Onboarding

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.

• Experience managing agreements or partnerships

Preferred qualifications:

• Master's degree in a business related field.

• 2 years of experience working in a complex, matrixed organization.

• Experience in marketing with Google Ads, Google Analytics, and third-party measurement and app platforms.

• Experience in digital advertising sales, product marketing, or product/project management.

• Experience in video, display, app, and social advertising solutions.

• Ability to build customer relationships and present solutions.

About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Enable Google Customer Solutions (GCS) customers to successfully onboard into Google Marketing Platform (GMP) products: DV360 and CM360. Coordinate internal resources across many functional areas to fulfill customer needs.
• Create training strategies and learning agendas for client onboarding. Participate in pre-sales activities with account executives where needed to ensure continuity post-sale.
• Build and maintain a strong knowledge of Google Marketing Platform product capabilities, how they integrate with one another and increasingly how they work with Google Cloud.
• Maintain relationships with clients, understand their issues and needs in order to better enable their success with our tools.
• Serve as a liaison between clients and product, communicate product roadmaps and customer feedback.