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Security Specialist Technical Skilling Lead

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Microsoft Customer and Partner Solutions (MCAPS) is looking for a Security Specialist Technical Skilling Lead to define and evolve the technical skilling strategy for its global Security Solutions Specialist community. This role requires a strategic, customer-obsessed, and technically credible leader to ensure the sales organization has the necessary expertise in cybersecurity and AI to drive customer transformation and business growth.

Ansvarsområden

  • Define and continuously refine Microsoft’s technical skilling framework for Security Solutions Specialist Sellers, identifying solution knowledge, technical fluency, competitive awareness, customer conversation skills, and advisory capabilities.
  • Develop deep expertise across Microsoft’s Security portfolio, emerging AI technologies, customer security priorities, and industry trends.
  • Establish technical skilling models to help Security leaders identify, qualify, prioritize, and accelerate sales opportunities.
  • Identify sales behaviors, customer engagement patterns, and technical conversation capabilities that distinguish high-performing Security Solutions Specialists.
  • Leverage sales performance data, customer feedback, field intelligence, market signals, and emerging technology trends to identify technical capability gaps and future skilling opportunities.
  • Analyze sales opportunity patterns, customer engagement signals, pipeline health, deal progression, customer priorities, and business outcomes to understand technical capabilities associated with seller effectiveness.
  • Create evidence-based recommendations to influence technical skilling investments, readiness priorities, sales capability strategies, and future role evolution.
  • Monitor market, customer, industry, and competitive developments to ensure the Security seller skilling strategy aligns with customer demand and business priorities.
  • Develop and maintain a comprehensive strategy for building technical fluency across Microsoft’s Security Solutions Specialist community.
  • Partner with engineering, product, sales, customer success, technical strategy, and enablement stakeholders to align technical skilling investments with customer needs, product innovation, and business priorities.
  • Translate Microsoft Security strategy, product roadmap evolution, competitive dynamics, and market opportunities into scalable skilling priorities and capability development plans.
  • Help shape the future of Security selling by identifying knowledge and skills required for AI-driven security transformation, customer modernization, and long-term trusted relationships.
  • Act as a recognized thought leader on Security Solutions Specialist technical skilling, seller effectiveness, and field capability development.
  • Present strategic recommendations and technical skilling priorities to senior leaders using customer insights, sales signals, business analysis, and field intelligence.
  • Build partnerships across Security, Engineering, Product, Sales, Customer Success, Technical Strategy, and Enablement organizations to drive alignment and shared outcomes.
  • Serve as a trusted advisor on how Microsoft should evolve Security seller technical capability to remain competitive in a rapidly changing security and AI landscape.
  • Identify opportunities to leverage AI to accelerate seller learning, knowledge acquisition, technical confidence, customer conversation preparation, and field effectiveness.
  • Evaluate how emerging AI technologies are transforming customer expectations, security buying priorities, and seller engagement motions, translating insights into skilling priorities.
  • Explore innovative approaches for personalizing technical capability development and increasing the speed at which Security sellers can build solution fluency.
  • Help establish best practices for leveraging AI to improve technical readiness, customer engagement, opportunity acceleration, and Security Solutions Specialist effectiveness worldwide.
  • Define success metrics and performance indicators connecting technical skilling investments to customer outcomes, seller effectiveness, pipeline quality, opportunity progression, and business impact.
  • Continuously assess the effectiveness of skilling strategies and adjust priorities based on measurable results, field feedback, and evolving business needs.
  • Foster a culture of experimentation, innovation, learning, and continuous improvement across the Security Enablement & Partner Strategy organization.
  • Establish feedback mechanisms and intelligence systems for ongoing optimization of Microsoft’s Security sales skilling investments.

Krav

  • Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 4+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience.
  • 3+ years experience in Near Term Strategy (1-2 years out), Management Consulting, or Finance.

Önskade kvalifikationer

  • 4+ years of experience working with enterprise security technologies, cloud platforms, sales organizations, technical sales teams, customer-facing field roles, or enterprise software businesses.
  • Demonstrated ability to translate complex cybersecurity concepts into practical, customer-focused messaging that enables sales teams to effectively engage business and technical decision-makers.
  • Experience enabling technical sales professionals, solution specialists, or go-to-market teams to articulate business value, customer outcomes, and security solutions to executive and technical decision-makers.
  • Deep understanding of modern cybersecurity technologies, including identity, endpoint protection, threat protection, data security, compliance, or cloud security solutions.
  • Proven ability to identify capability gaps and create scalable learning frameworks, content, or programs that accelerate technical proficiency across large organizations.
  • Experience using data, insights, and performance metrics to assess skilling effectiveness and continuously optimize learning strategies and programs.
  • Experience engaging with senior stakeholders and aligning skilling investments to business priorities.

Förmåner

  • The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year.
  • There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.
  • Certain roles may be eligible for benefits and other compensation.
  • Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
#Sales#Strategy#Enablement#Security#Skilling#AI#Technical
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Microsoft

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för 1 månad sedan

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Redmond, United States

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