Salesforce Developer and Admin, ISS
Technology, Data & Digital · Software & Web Development · Software Engineering · QA & Testing
In short
Amazon's ISG team is seeking a Salesforce Developer and Admin in Hyderabad to manage and optimize Salesforce and AWS systems for global seller operations. This role involves technical support, system maintenance, and ensuring a smooth customer experience for third-party sellers worldwide.
Responsibilities
- Manage and maintain Salesforce and AWS systems.
- Provide technical support to ensure a smooth customer experience.
- Respond to customer inquiries and resolve issues with Salesforce and AWS.
- Document root cause analysis, findings, and recommended solutions.
- Monitor customer service areas for potential system issues.
- Complete setup and configuration of Salesforce customer accounts.
- Maintain and improve existing Salesforce and AWS applications and processes.
- Implement changes to applications within Salesforce and AWS.
- Develop requirements and specifications to meet customer needs.
- Install, configure, and test new applications, software, and hardware.
- Develop and execute effective system maintenance plans.
- Consult with stakeholders on application performance, scalability, and usability.
- Ensure compliance with security protocols for Salesforce and AWS systems.
- Resolve system problems efficiently.
Requirements
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Experience with programming languages like Python, JavaScript, Go, .Net, Java, or equivalent.
Desired Qualifications
- Experience working cross-functionally across several teams, both technical and non-technical.
- Experience working with customers with a passion for delivering exceptional service.
- Strong analytical skills, attention to detail, and effective communication abilities.
- Experience in Linux/RHEL.
Benefits
- Inclusive culture that empowers Amazonians.
- Workplace accommodation or adjustment for individuals with disabilities.
#Salesforce#AWS#Developer#Admin
Company
Amazon
Job Posted
3 days ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Hyderabad, India
Qualification
Bachelor
Applicants
Be an early applicant