The Job

Salesforce Developer and Admin, ISS

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · QA och testning

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I korthet

Amazon's ISG team is seeking a Salesforce Developer and Admin in Hyderabad to manage and optimize Salesforce and AWS systems for global seller operations. This role involves technical support, system maintenance, and ensuring a smooth customer experience for third-party sellers worldwide.

Ansvarsområden

  • Manage and maintain Salesforce and AWS systems.
  • Provide technical support to ensure a smooth customer experience.
  • Respond to customer inquiries and resolve issues with Salesforce and AWS.
  • Document root cause analysis, findings, and recommended solutions.
  • Monitor customer service areas for potential system issues.
  • Complete setup and configuration of Salesforce customer accounts.
  • Maintain and improve existing Salesforce and AWS applications and processes.
  • Implement changes to applications within Salesforce and AWS.
  • Develop requirements and specifications to meet customer needs.
  • Install, configure, and test new applications, software, and hardware.
  • Develop and execute effective system maintenance plans.
  • Consult with stakeholders on application performance, scalability, and usability.
  • Ensure compliance with security protocols for Salesforce and AWS systems.
  • Resolve system problems efficiently.

Krav

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Experience with programming languages like Python, JavaScript, Go, .Net, Java, or equivalent.

Önskade kvalifikationer

  • Experience working cross-functionally across several teams, both technical and non-technical.
  • Experience working with customers with a passion for delivering exceptional service.
  • Strong analytical skills, attention to detail, and effective communication abilities.
  • Experience in Linux/RHEL.

Förmåner

  • Inclusive culture that empowers Amazonians.
  • Workplace accommodation or adjustment for individuals with disabilities.
#Salesforce#AWS#Developer#Admin
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Företag

Amazon

Publicerade jobb

för 3 dagar sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Hyderabad, India

Kvalifikation

Kandidatexamen

Sökande

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