Salesforce Developer & Administrator, Amazon Business India
Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · Systemteknik
I korthet
Amazon Business India is seeking a hybrid Salesforce Developer & Administrator in Bengaluru, Karnataka to manage and operate their production instance for 500+ users. This role involves technical development (Apex, integrations, Lightning) and platform administration, focusing on new feature delivery, internal tool integrations, and ensuring a smooth user experience. Prior experience in B2B environments, Python, Git, AWS, and Salesforce administration is required, with a Bachelor's degree in a related field.
Ansvarsområden
- Manage configuration of Salesforce features including user management, security, custom objects, page layouts, validation rules, workflows, Flows, and Process Builders.
- Own platform hygiene: environment refresh, notification announcements, AppExchange product management, and systems maintenance.
- Manage Salesforce support requests and escalated administrative needs.
- Collaborate with product owners and business stakeholders on major project roll-outs, including training and troubleshooting for end-users.
- Monitor system health and proactively identify opportunities to leverage Salesforce in innovative ways.
- Design and develop Apex classes, triggers, and batch jobs.
- Build and maintain Lightning Components and Visualforce pages.
- Develop and manage integrations with internal tools and AWS services using REST/SOAP APIs.
- Write and optimize SOQL/SOSL queries.
- Implement JavaScript and Python scripts for automation and tooling.
- Maintain version control (Git) and follow release management best practices.
- Ensure compliance with security protocols including SAML 2.0, OAuth 2.0, and SSL.
- Design and implement MCP (Model Context Protocol) integrations.
- Build and manage Einstein AI Copilot (EAC) configurations.
- Design, build, and maintain data models and data pipelines for Salesforce.
- Partner with system product owners to deliver tailored solutions.
- Document root cause analysis steps, findings, and recommended solutions.
- Consult with stakeholders on application performance, scalability, and usability.
Krav
- Experience in a business-to-business (B2B) environment, high-tech products/services.
- Knowledge of and proficiency in the use of Python scripting language.
- Experience working with Git or an equivalent distributed version control system.
- Experience in AWS services.
- Bachelor's degree or above in Computer Science, Engineering, or related fields.
- Must have managed a Salesforce instance of 500+ users.
- Proficiency in JavaScript.
- Experience with MCP (Model Context Protocol) integrations or similar AI/LLM orchestration frameworks.
- Familiarity with data modeling, ETL/ELT pipeline design, and data management within Salesforce ecosystems.
Önskade kvalifikationer
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment.
- Salesforce certifications: Administrator, Platform Developer I / II.
- Experience with Salesforce Marketing Cloud.
- Cross-functional team collaboration and stakeholder management experience.
- Data migration and release management experience.
- Hands-on experience with Salesforce Einstein AI Copilot (EAC), Agentforce, or similar AI-native Salesforce features.
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