The Job

Sales Support

Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Säljstöd

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I korthet

Atlas Copco Canada is looking for a Sales Support Specialist in Montreal, QC, to assist the sales team by preparing quotes and managing the C4C CRM system. This hybrid role requires strong communication skills in French and English, with a minimum of 3 years of experience in sales support.

Ansvarsområden

  • Prepare accurate and timely quotes for the AIF/AGA sales cycle.
  • Ensure the sales team has the necessary tools, information, and CRM capabilities.
  • Act as the primary subject matter expert for the internal CRM system (C4C).
  • Provide training, updates, and troubleshooting for C4C usage.
  • Ensure consistent lead/opportunity setup, data quality, and process compliance.
  • Receive leads from TSRs and ensure completeness for quotation creation.
  • Create and maintain Opportunities in C4C for accurate pipeline tracking.
  • Build Sales Quotes in C4C based on opportunities.
  • Validate requests, escalate when necessary, and send draft quotations for review.
  • Issue final quotations to customers.
  • Update opportunity and quote status in C4C.
  • Support TSRs with quote revisions and re-submissions.
  • Monitor inbound lead and request flow to ensure timely turnaround.
  • Assist in preparing basic activity tracking.
  • Ensure adherence to the Sales Support Process Flow.
  • Assist in related tasks, special projects, and cross-functional activities.
  • Ensure compliance with environmental, health & safety, sustainability, recycling, and quality assurance standards.

Krav

  • Minimum 3 years of previous experience in a sales support role.
  • Strong knowledge of C4C system.
  • Excellent communication skills in French and English (speaking and writing).
  • Proven ability to give excellent customer service both internally and externally.
  • Proven ability to build relations with colleagues and customers.
  • Good computer literacy skills (Outlook, Teams, Word, PowerPoint and Excel).
  • Professional attitude and strong sense of responsibility.
  • Strong organizational skills and ability to manage time and priorities effectively.
  • Fluency in English is required to communicate with colleagues and customers outside of Quebec.

Önskade kvalifikationer

  • This position is a standard office job and requires presence in the office 3x per week.

Förmåner

  • Schedule is 35 hours per week.
#Sales Support#CRM#Customer Service#Quotation
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Företag

Atlas Copco Group

Publicerade jobb

för 6 dagar sedan

Upphör

om 13 timmar

Anställningstyp

Heltid

Arbetsform

Hybrid

Erfarenhetsnivå

Mellannivå

Platser

Montreal, Canada

Sökande

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