Sales Operations Coordinator

Your role

Are you looking for a job where you can gain experience in a multinational company with endless career opportunities? Would you like to use your English? Do you consider yourself as a customer focused person with ability to handle multiple tasks?

Then keep reading – we might be a great match!

• You will be the central point of contact for one of Atlas Copco brands – Edwards, leading manufacturer of vacuum equipment
• Our customers are large chip manufactures and you will be in charge to take ownership of their order related and other complex queries and interface with sales and service teams, technical support, logistics, supply chain, product managers, service centre and finance teams to deliver against customer requirements
• Manage requirements and handle mostly written communication with our business partners
• "Order book management" - you will manage and follow up on all types of customer orders, delivery dates and holds and escalate where appropriate
• Support Sales team in quotation process to provide information on price, availability and other product related details
• Manage customers’ service orders in SAP, follow up with field service and repair centre teams and advise customer about aftersales options and return processes
• Cooperate with your teammates and provide together first-class support to our business partners

To succeed, you will need

• Great level of English is a must
• Energetic but patient in solving problems
• Great communicator, team player
• Able to multitask and work under stress from time to time
• Previous experience with customer services is an advantage
• Sales or technical background in an industrial environment is a plus

In return, we offer

• A friendly and supportive team, not just a cliché but something we genuinely live by, including regular team events and social activities
• You can work in the comfort of your home three days a week and on other days meet your colleagues in the pleasant environment of our modern offices near the city cente
• A strong focus on work–life balance with flexible and shortened working hours of 37.5 hours per week
• Support for your career growth within Atlas Copco and further education, including access to LinkedIn Learning, soft skills training, language courses, and various wellbeing activities such as seminars and workshop
• A Multisport card for CZK 650, contributions to your pension insurance, meal vouchers, and other benefits