Sales Development Representative, Local-MSBR
Logistik, försäljning och verksamhet
I korthet
This Sales Development Representative role focuses on managing and qualifying inbound/outbound leads to drive revenue growth across SEA & Oceania. The position requires a Bachelor's degree and 1-3 years of experience in lead management or related fields, with strong communication and CRM skills. The role is on-site in Selangor, Malaysia.
Ansvarsområden
- Manage and qualify inbound and outbound leads.
- Convert Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs).
- Ensure timely lead follow-up and CRM data accuracy.
- Assign qualified leads to appropriate sales personnel (BLM, Sales Engineer, etc.).
- Create and maintain lead records in C4C/CRM, ensuring data quality.
- Monitor lead ageing and track lead progression through the sales funnel.
- Manage the regional lead assignment process.
- Conduct outbound prospecting via phone, email, and LinkedIn.
- Research and identify potential customers within target industries.
- Collaborate with Marketing on campaign planning and lead nurturing.
- Prepare regular reports on lead volume, conversion rates, and pipeline contribution.
- Provide recommendations for process improvement and conversion optimisation.
Krav
- Bachelor's Degree in Marketing, Business, Communications, Engineering, or a related discipline.
- 1–3 years of experience in lead management, sales development, telemarketing, business development, inside sales, or marketing operations.
- Experience with CRM platforms (C4C, Salesforce, HubSpot, Dynamics, etc.).
- Proficiency in Microsoft Office Suite.
- Familiarity with sales and marketing automation tools.
- Knowledge of lead scoring and qualification methodologies.
- Strong verbal and written communication skills.
- Customer engagement skills.
- Pipeline management experience.
- Prospecting and qualification skills.
- Analytical and reporting capabilities.
- Process-oriented mindset.
Önskade kvalifikationer
- Experience in B2B industrial, engineering, manufacturing, or technical industries is preferred.
- Enjoys customer communications and is confident in phone conversations.
- Eager to learn product basics to assess lead readiness.
- Proactive and self-driven.
- Curious mindset, eager to learn and improve.
- Organised and detailed.
- Collaborative team player.
- Believes there is always a better way.
Förmåner
- Career growth through skills, curiosity, and people.
- Join a global network for learning and knowledge sharing.
- Focus on long-term development and exploration of new ideas.
- Opportunity to innovate and test new solutions.
- Make a meaningful impact and take ownership of work.
- Supported by flexible ways of working.
- Empowered by supportive leaders.
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