Sales Co-worker (Textiles)
Detaljhandel och konsumenttjänster · Kundtjänst · Kundsupport
I korthet
We are seeking a Sales Co-worker for our Textiles department in Richmond, BC. This role involves actively engaging with customers, identifying their needs, and providing solutions to enhance their home furnishing choices. The ideal candidate has a passion for IKEA products and customer service, with approximately 6 months of experience in sales or customer service.
Ansvarsområden
- Actively approach customers to identify needs and advise on home solutions.
- Utilize IKEA sales and communication channels effectively.
- Maintain a clean, tidy, priced, and fully stocked sales area.
- Ensure IKEA basic merchandising standards are met.
- Convey passion for IKEA products and share knowledge of features and benefits.
- Understand store and department action plans and contribute to department goals.
- Offer available IKEA services to customers for informed choices.
- Lead or support commercial activities within the department.
- Maximize sales while maintaining profitability by focusing on top-selling products.
Krav
- Amazing attention to detail.
- Ability to juggle multiple competing priorities.
- Top-notch customer service skills; ability to quickly assess customer needs.
- Ability to strike up conversations easily.
- Passion for IKEA products, design, and sustainability commitment.
- Approximately 6 months of work experience in a high-volume sales or customer service environment.
- Enjoy working in a physically demanding, fast-paced environment.
- Comfortable working on ladders and with heights.
- Ability to prioritize and organize own work efficiently.
Förmåner
- Wellness days (in addition to vacation days).
- Extended health, dental, and vision coverage for you and your family.
- RRSP with IKEA contribution matching options.
- Eligibility for annual IKEA bonus incentive plan.
- Flexible spending account.
- Life insurance.
- Merchandise and restaurant discounts.
- Free drinks and healthy meal options in the co-worker restaurant (where available).
- Bereavement leave.
- Employee assistance program for mental, physical, and financial wellbeing.
#Sales#Textiles#Customer Service#Retail#Home Furnishings